麥克默裡堡麗笙套房飯店(Radisson Hotel & Suites Fort McMurray)

I like the rooms

The hotel was great, however we chose this hotel for the pool and its availability was very limited. It was booked during the day and evening for baby swim classes. Basically unavailable in the morning and from 4-7pm. They would not run the slide untill aftwr 8pm and the hot tub was broken. Very disappointing for the kids and a huge deal beaker as a parent.

Hotel was decent. Only issue was one bed mattress was broken? It had a huge sag making the one side unsleepable. Possibly broken spring. Otherwise it was a decent place. Pool was good but water was very cold. Would be nice to have complimentary breakfast but McDonalds located across the street convenient for families with kids.

Sad that we booked because it had a pool.but ended up being closed for renovations. Very noisy with road noise and had a very loud vand we could hear until early hours of the morning. The beds were adjustable soft/hard, which was interesting but mine kept inflating back to super hard through the night.

We arrived to check-in and was told they would call by 2 to check-in. I had ro call them to see if we could check in at 215. We checked in and went to the pool. The smell was so awful i propped the door open to try and get some fresh air. I went to the front desk to complain. The man told me that he would open the emergency exit. When i got back to the pool, my granddaughter was coughing and throwing up. We all felt awful after this swim. Sore throat and trouble breathing, nobody told us why it was like that and should we seek medical attention. The chemicals were so strong our bathing suits are ruined. Later that night we went out. When we arrived back there were 2 ladies at the desk, not one even acknowledged that we were there. 6am comes around and someone from the front desk called my cell phone to ask a question that had nothing to do me or anyone in my room. We go for breakfast in the restaurant in hotel. I sent t my meal back 3 times before i left not eating. This trip was totally ruined by the stay here.... I had not seen my grandkids in 3 years and all of this happened. I expect to hear back from you asap

We stayed here this weekend and the property is very nice. Only inconvenience was there was a bunch of pre teens / teens unattended in the pool area, throwing their shoes in the pool and across the room and against windows. They were standing on the water slide and they had McDonald’s ice cream and threw it down the water slide and their drinks and shoes were thrown in the pool. Me and my family were unable to use the pool and water slide which is why I came to this hotel. I went and told the front desk and the guy came in but the kids were still standing on the slide and even tho he talked to them nothing stopped and then a parent finally came in asking if they are behaving themselves and we said they’re pretty crazy to which he carelessly told the kids and nothing stopped so we went back to our room. Very frustrating I should have asked for a refund and switched hotels as when we went back to the room the kids were yelling down the hallway and in the exercise room. It seemed as if they were part of some sports team as there was a large number of them. Was very disappointed they were not told to be removed from the pool area. Also when scanning the QR code in the room it said restaurant was open until 11pm but actually closed at 10pm. So we drove across the street to the McDonalds.

Room was big and spacious. Lamps didn’t have light bulbs, no robes for pool, lack of dishes and cutlery in kitchen in room, fireplace didn’t work, we were denied room service and fireplace did not get fixed as promised . Pool area was over chlorinated not enjoyable.

Not much to like except the lobby, its beautiful. The pool is decrepit, paint chipped and flaking, rust, mold, etc. The first night we tried the pool - with ourc5 and 2 year old grandsons - a couple came in with a atereo and blasted it so loud we couldnt hear. Then they started making out right in front of the kids, they were so drunk they were out of control. There is no way for anyone who is moderately handicapped to get in or out of the pool. No breakfast included and the reztaurant had incredibly limited options.

It was a nice stay! The only disappoin**ent was the pool and waterslide were down for renovations. It would have been nice to know when reserving as I chose it for the pool.