SureStay Plus Hotel by Best Western Lawton

It is rare for me to leave reviews but this time I must. I want to start by saying that the staff, everyone, receives 5 stars. They were all nice and friendly. The hotel itself lacks in all areas - the bed was warped, the pillows were tiny and not comfortable, the bed cover was basically a blanket between two sheets. Overall, very uncomfortable. We were there 3 nights and never had the room done. I had to ask for clean towels. The shower pressure was weak and water didn’t drain. The only option for food after hours was limited to vending machines. The hotel structure needs repairs. I was very disappointed. I can’t imagine Best Western execs would approve.

The hotel was nothing like the pictures online. It was under construction and loud and very outdated. We didn’t get room service one time in the three days we were there. I would not stay here ever again.

The property needs a renovation. It is old and outdated. Paint is so thick on the walls. You can tell it has painted over multiple times. Has that musty smell in the room. Bed was comfortable. Bathroom was okay. Amenities were average. Recommend complete reno.

Staff at front desk were friendly and helpful, maids were nice and helpful and breakfast staff had everything nice and setup and clean for breakfast....overall good atmosphere!

Nice property, large rooms with sinks outside the bathroom always a plus when travling with teenagers. only complaint was lobby was under renovation so no breakfast and small room to check in and out...i am guessing will be nice when done.

It was clean and the bed was comfortable, this hotel appears to be a place that people are using as a residence. Several people in the parking lot, all seemed friendly.I did not feel unsafe.

I was not happy with the hotel there was dirty water in the bathtub. There were plumbing issues room smelled like moldy water. I was very disappointed. I will not stay again.

Hotel was disgusting, rooms smelled horrible. Shower was still dirty from the last guest. Will never stay at this location again.

I would just like to say that although the hotel was a bit aged, the staff was extremely kind and went above and beyond in accommodating myself and my parents during our stay. I would like to especially thank MELANIE, the woman at the front desk who was EXTREMELY HELPFUL and went ABOVE AND BEYOND the perimeters of her job. We were there all the way from Pennsylvania to see my son graduate from basic training at Fort Sill and she made us very much as ease as we navigated in the area. A special "God Bless You" to her and the staff who made sure the building was cleaned daily. The free breakfast also did not disappoint and we were all grateful to receive it.