翠鳥灣度假村 弗雷澤島(Kingfisher Bay Resort)

Overall stay was good. I think they might have been short staffed during our stay. I would recommend for the resort to have a directory of extension numbers by the room phones. I had to walk to restaurants and reception if I needed something. Probably need somebody supervising and keeping the pool area clean. Overall I enjoyed the stay, good food!

This was a wonderful place to stay. It’s set in native bushland, with lots of boardwalks and formed tracks through the property. We enjoyed sitting on the veranda watching birds and lizards, swimming in the lovely pools and watching the sunsets. There are also a number of excursions to explore the island from the property, and a small shop with plenty of supplies. Highly recommended!

We have been going to Fraser for many years & were lucky enough to spend many of our visits there when it was privately owned. Since it has changed hands we’ve been quite disappointed with how they’ve changed it. The number of staff & level of service has diminished quite dramatically & the food selections are disappointing, there is only so many burgers ect one can eat, the buffet dinner that used to be in what was the Maheno restaurant was much better & I think the people of Hervey Bay would miss the once a week seafood extravaganza. It really is a shame when big companies ruin things that have been so successful in private hands, I don’t understand why they would change things that work?

Cooloola villa 718. Fully air-conditioned. Well equipped kitchen. New bathroom. Recently replaced living room sofa set and dining room set. Beds very comfortable. Close walking distance to the main building for restaurants and pools. Far enough for it to be quiet. Cocktails at Sunset bar is decently priced. Restaurant menus a bit uninspiring for the price. Shop on island wasn't as expensive as I'd initially thought. If self catering, bring your groceries over from the mainland. Bags of ice can be bought at the island store. Could do with a new vacuum cleaner.

From mainland check in to departure, this resort had friendly and helpful staff from around the world. It’s carefully landscaped gardens and lagoons bring an abundance of wildlife. At night time the orchestra of frogs is beautiful to listen to. The lagoon style pool is fabulous. There are three eateries with different moods to cater to all tastes. The highlight was the beauty spot day tour to Lake Mackenzie, Eli Creek and the Pyramids. A well equipped day spa and general store make this is a relaxing break. It’s beautiful,

Run down, large hotel with no quiet adults-only areas, children everywhere, all pools open until 10pm, so no peace even at dinner. Noisy walkways near rooms, outdated bathrooms and premises in general. Hotel charges for water (in single-use, environmentally unfriendly plastic bottles), espresso, breakfast, parking, transfers etc. The guided trip trough the island was great, but very expensive and on an old environmentally unsound diesel bus. This hotel needs updating & needs to become environmentally friendly, not just talk about it. Also, thought needs to be given to couples and single travellers so that they can have sone peaceful spaces on the estate. The restaurants need to provide better, wholesome food, right now it’s mainly greasy fast food.

We stayed in a 2 bedroom villa which was clean and quite spacious. A really nice bush settting for the resort. The resort was great overall and the optional activities such as the sunset cruise and night walk were fantastic.

Stayed in a 2 bed villa, it was clean, comfortable and very spacious. It exceeded our expectations. Food at restaurants were terrific. Beauty Spots tour definitely worth it