Christopher
2022 年 9 月 6 日
Our room did not have a safe or a mini ref or coffee as advertised. (Room 310) In the morning, we wanted to use the gym. The staff provided us with a key card to access the gym which is located about a block away. When we got to the gym, it was closed. It did not open until 9am. We wish they would have told us that and not have given us the access key instead of wasting our time. The cleaning staff was wonderful, and so was the location. Unfortunately the bad overshadowed the good this time. We can’t help but feel ripped off. We are also ********** gold members- at the very least, we expected to get the room and services we paid for.
翻譯