布裡斯托爾飯店(Hotel Bristol)

The property location was easy to walk around. The tour buses were only a block down from the hotel which made it very convenient. It was located in a safe neighborhood. Staff was very friendly and helpful. The rooms were very clean and wonderful comfortable bed. AC was also very good. Highly recommended.

Check in was chaotic and very disappointing - a number of us arrived for the advertised 3.00pm check in only to be told our rooms weren't ready. To add insult to injury we were all treated very differently; an American couple (who arrived after us) were treated to much oohing, ahhing and polite conversation before being told that they would be upgraded so that a room was available for them now. [Strange thing is that I had a reservation for the highest grade room......] This prompted another guy to complain and say that they should either adjust his room rate or throw in a free breakfast as the room wasn't available as advertised - he was quickly ushered away from the rest of us. When I protested I was told that perhaps I would like a drink at the bar while I waited (at my own expense). Eventually, I complained again and was told a room was now available. Last to receive a room where an Arab/Somali couple who had arrived before me and a few others ......... interesting in itself!

Excelente hotel, inmejorable ubicación, personal en (lobby y botones) increíble nivel de servicio. Y el hotel es lindo, acogedor, una habitación con bonita vista y amplia. Me quedare sin duda nuevamente ahí.

Un superbe week-end passé à l’hôtel Bristol à Genève.personnel très agréable.

The room was available 2 hours after the advertised check-in time so that was inconvenient. Overall, very nice place, clean, great staff, very helpful, warm and inviting. They did their best despite the slowness of our check in.