薩沃伊大飯店(Grand Hotel Savoia)

美麗的 。無可挑剔的服務。寬敞的客房配有迷你吧、水壺和咖啡機。友好而有效率的員工。中心位置

位置相當好的飯店 餐廳很棒 水療中心沒有任何服務

Not even close to luxury 5-Stars (maybe last century). Right next to main train station so sketchy people around. Cleanliness not up to par. Front desk unable to properly make suggestions or reservations. Not enough staff in breakfast room- have to wait forever for coffee. Whole place smells like chlorine from the 'spa'

This is our third stay at the Grand Savoia. It is one of our most favorite hotels. The staff is very responsive and helped us in many of our needs. The breakfast buffet and the Tralalero Restaurant are outstanding. A real Gem with outstanding food and service.

Great location. Lovely building. Decor a bit dated and ‘tired’. Faded elegance. Bed and pillows very comfortable. Bathroom very nice. Breakfast fabulous. Staff very friendly and helpful but overall too young and inexperienced, not enough initiative. For example I needed an umbrella- not available, which in a five star hotel is disappointing. Also I asked for a set of playing cards, again not available but no one offered to pop across the road to buy me some. When I asked someone to do this, they did, but it should have been spontaneously suggested by them. Also, I specifically booked rooms next to each other, I telephoned before arrival to confirm, but on arrival only one room was ready and despite the girl leaving a note that the room next door was to be ours, we found later that we had been given rooms two apart- not what I had booked. Not what I had been promised. The rooms were fine, but disappointing that simple instructions were not followed. Spa is tiny. A nice bonus, but tiny.

非常失望！每晚 233 英鎊，價格過高。這家旅館遠離廣告上宣傳的五星級天堂，設施過時，需要緊急維修，而且缺乏任何豪華體驗。首先，門口沒有人幫忙搬運行李，所以我們在上樓梯到達大廳時不得不費力地搬運行李。房間很破舊，需要大量更新。不要被照片迷惑。地下室的水療中心很髒，所以我們離開了。遺憾的是屋頂露台沒有，白天沒有服務，只有空桌子，熱水浴缸關閉，露台在晚上完全關閉，無法進行私人活動。在我們住宿期間，大多數工作人員看起來都很悶悶不樂，經常忽視我們，在走廊裡從我們身邊闖過，有時還非常粗魯，尤其是早餐時的餐廳女經理，讓我們感覺最不受歡迎。早餐時沒有提供菜單，我們發現這很奇怪，因為他們在詢問後確實提供了熱熟的選項，例如煎蛋捲，但我們被告知在烹飪後從自助餐中添加我們自己的食材。我們在三星級飯店吃過更好的早餐。前台很友善地為我們在附近的餐廳預訂了晚餐，但「服務」也僅限於此。非常遺憾經歷了這樣一家過度炒作和自我誇張的酒店。退房時沒有人問我們住得怎麼樣。遺憾的是我們不會回來。

Beautiful hotel with incredible amenities including a spa, rooftop bar and hot tubs that overlook the city. Hotel is a stone’s throw from the train station and a 10 minute walk from the aquarium. A 800M walk/adventure straight up hill from the hotel gets you to Albertis Castle which is super cool, very quiet and a great find off the beaten path. Overall I did find Genoa a little tired and dirty compared to other Italian cities but still with its own unique charm. p.s. best bread ever, made uniquely the Genoese way.