I booked a room thru ********** but when I arrived to the hotel the welcome was rude. The guy told me the hotel was fully booked, then when he saw I had this booking with **********, he told me "well we got an other hotel, wait we will drive u there" I wait around 1 hour, then a guy took me there, it was a bit far and the hotel was horrible and the room was worst, without window so I asked them to cancel the booking but they didn't and it looks like that ********** does not care much about that, I still have no refund!
翻譯