Booked a room to rest and recuperate during the afternoon after a long bus journey, before heading out to a concert, and was hoping for a long lie before checking out the next day. But you could feel the vibrations in the room of the constant drilling, banging and hammering as they seemed to be tearing down the interior. Couldn't rest and recuperate at all during the late afternoon, and we were awoken by the building works shortly after 8am. And the additional GBP10 charge to 'see if we can do an early check in for you' is not a nice welcome at all. Very 'Ryanair'. So, we wandered outside on the street for 2hrs, from 1pm until 3pm, until we could check-in. Obviously we spent more than GBP10 going for a coffee outside during that time, which Premier Inn could have had, if they hadn't asked for the 'additional charge'. I really felt for a couple who arrived just after us. They had travelled for 36hrs from Australia with huge suitcases, only to be told about the additional GBP10 charge to 'see if there is an early check-in available'. Needless to say, they were exhausted and were not happy at the additional charge request. So, they too did an about turn and took their suitcases to go spend their money somewhere more welcoming until they could check-in at 3pm. As they said: "It's the principle".
翻譯