西里西亞飯店(Hotel Silesia)

Beängstigender Fahrstuhl. Heruntergekühltes Zimmer im Winter Schief montierte Toiletten Brille WC war nicht sauber Preis/Leistung stimmt nicht Frühstücksleistung Note 5 Reklamationsmanagment von Lobby miserabel

Es ist ein Sprung in das 19. Jahrhundert. Ein Haus mit dem Flair der Gründerzeit, das aber wirkt, als wäre es nur ein paar Jahre alt. Nächstes mal nutzen wir unbedingt die Sauna! Herzliches Personal macht den Aufenthalt perfekt.

Zimmer mit alten Möbeln. Bett war gut und das Bad auch. Die Minibar ein altes Ding und leer. Das Frühstück war ok. Das Restaurant war geschlossen. Das Personal aber sehr freundlich. Zimmer zur Straße zwar mit Balkon aber sehr laut. Für 4 Sterne habe ich etwas anderes erwartet.

Great hotel in a convenient location. We needed a twin room which was accommodated. Very clean. Great hot water pressure. Room was basic but spacious. There's an elevator which is helpful as we were on the 4th floor. Breakfast was simple and delicious. Eggs, meats, toast, crescents, cheeses, sausages, yogurts, veggies etc. And nice service. Close walk to the Christmas market and the train station.

Booked by our tour operator, unable to give us the twin room we had requested, hence a room change to the nearest thing they had, having arrived tired and hungry we were told that they wouldn't open the bar, that we must wait for our dinner to get a drink (??), but were happy to serve others (Germans?). They speak virtually no English despite advertising themselves as an international hotel. When I tried to ask for a glass of wine, the man was very rude to me. I do not speak German but I think most people would have grasped what I wanted. As a result of their attitude we left the hotel the following morning. There are obviously much better hotels in Gorlitz but we didn't wait to find out. Very disappointing and upsetting.

If you want the Hilton you should stay in the city you are in, but if you want some German charm this is a nice place to start. In German fashion the place is super clean. The staff know enough English to make you comfortable. The meals are authentic and the beer is brewed right down the street in the local brewery.

Wonderful stay. So charming.

Super Hotel im Gründerzeitstil mit freundlichen Personal und schönen Zimmern.