Beängstigender Fahrstuhl.
Heruntergekühltes Zimmer im Winter
Schief montierte Toiletten Brille
WC war nicht sauber
Preis/Leistung stimmt nicht
Frühstücksleistung Note 5
Reklamationsmanagment von Lobby miserabel
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Georg
2022 年 12 月 14 日
Es ist ein Sprung in das 19. Jahrhundert. Ein Haus mit dem Flair der Gründerzeit, das aber wirkt, als wäre es nur ein paar Jahre alt.
Nächstes mal nutzen wir unbedingt die Sauna!
Herzliches Personal macht den Aufenthalt perfekt.
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訪客用戶
2022 年 7 月 20 日
Zimmer mit alten Möbeln. Bett war gut und das Bad auch. Die Minibar ein altes Ding und leer. Das Frühstück war ok. Das Restaurant war geschlossen. Das Personal aber sehr freundlich. Zimmer zur Straße zwar mit Balkon aber sehr laut. Für 4 Sterne habe ich etwas anderes erwartet.
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BETH
2023 年 12 月 8 日
Great hotel in a convenient location. We needed a twin room which was accommodated. Very clean. Great hot water pressure. Room was basic but spacious. There's an elevator which is helpful as we were on the 4th floor. Breakfast was simple and delicious. Eggs, meats, toast, crescents, cheeses, sausages, yogurts, veggies etc. And nice service. Close walk to the Chris**as market and the train station.
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訪客用戶
2022 年 12 月 8 日
Booked by our tour operator, unable to give us the twin room we had requested, hence a room change to the nearest thing they had, having arrived tired and hungry we were told that they wouldn't open the bar, that we must wait for our dinner to get a drink (??), but were happy to serve others (Germans?). They speak virtually no English despite advertising themselves as an international hotel. When I tried to ask for a glass of wine, the man was very rude to me. I do not speak German but I think most people would have grasped what I wanted. As a result of their attitude we left the hotel the following morning. There are obviously much better hotels in Gorlitz but we didn't wait to find out. Very disappointing and upsetting.
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Larry
2022 年 9 月 8 日
If you want the Hilton you should stay in the city you are in, but if you want some German charm this is a nice place to start. In German fashion the place is super clean. The staff know enough English to make you comfortable. The meals are authentic and the beer is brewed right down the street in the local brewery.
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Steve
2022 年 11 月 13 日
Wonderful stay. So charming.
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Verified traveler
2021 年 8 月 23 日
Super Hotel im Gründerzeitstil mit freundlichen Personal und schönen Zimmern.
客房內的所有設施都是經過精心的考慮和安排,房內保險箱在滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水和吹風機的客房浴室是不錯的選擇。可以去飯店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Bella Maggio Restaurant(其他西餐)、CasaNova(西餐)和Cafe Gloria(其他)期待著您的光顧。