智選假日套房飯店謝爾曼HWY 75(Holiday Inn Express & Suites Sherman Hwy 75)

Great place to stay. Great people. Cute housekeepers lol

This hotel needs to shut down for renovation. We noted that it was going to be at some point. The room was dirty and in desperate need of a thorough cleaning and updating. Portions of the shower handle (hot/cold description and directions) were not even connected. The service staff were friendly and very supportive. We will not stay there again until it is renovated and we hope that is soon.

Hotel is nothing fancy. The furniture had stains, there were some loose tiles in the bathroom. Desperately needs updating and new furniture.

We found a dead cockroach in the bathtub. The mattress was awful with very little coverage. The morning revealed no hot water for the entire hotel. This hotel needs updating. We are waiting to see is we receive extra points for our inconvenience.

Staff was very helpful. We were in town for a funeral and had to add additional rooms. Staff made that so easy.

ANTS! Lots of ants in the room mainly around the window unit (ground floor room). The card key didn’t work on the side entrance to the building. People kept placing pebbles to keep it from closing all the way; not secure/safe for guests. The desk clerk was exceptionally professional, polite, and efficient. Great location close to food and shopping.

The reason we stayed was for the pool and hot tub and it was closed my kids was not happy

We opened up the dogs bed and it was broken with pieces hanging off. The front desk clerk kindly sent up a rollaway bed for us to use instead. There was a joke in my top sheet. Clips were broken off the toilet. They are undergoing renovations so hopefully these problems will get sorted.

Will not stay at this property again. Missing remote, so could not watch TV, phone did not work and AC did not work. Told the lady at front desk and she to not care. Said she couldn't help me because I went through another sight to book my stay.