舒適套房飯店-近格林伍德大學(Comfort Inn & Suites Greenwood Near University)

We brought our registered service dog and were told we had to pay a $200 deposit before we could stay. This is against the law and we had to debate with management before we could check in and not pay the fees. Took us an additional 30 minutes before we could check in. The room was super stuffy and hot (the unit was completely off). The remote did not change channels and front desk was supposed to tell maintenance, which no one ever came. (we were originally told to press the mute button twice in order for the remote to work - this did NOT work and is super ghetto). Toilets had poop stains, carpet is super gross, and the mattress on the pull out couch had stains. We had to get sheets from the front desk for the pull out couch because none was provided. Cockroaches were in the hallway. I will never come to this hotel again. - It felt more like a motel for hotel prices.

This hotel is old and run down. The pool and fountain are not working and are disgusting. The rooms are worn and shabby. The door to the room doesn’t even close all of the way and there is a gap around it. You hear everything in the hotel. I’ve stayed at several other hotels within 1/2 mile of this one that are much better and cost less. Don’t stay here!!

The room was clean and the bathroom was huge. The tv didn’t work. I never contacted desk about it. I really didn’t want workers in my room. They should have already been aware of it anyway. Breakfast bar was skimpy.

Overall, it was a nice stay for my family. The only complaint was the very musty smell in our room. But the service was great and the breakfast was good as well.

Me pareció muy bien la limpieza de las habitaciones. No me gustó que la piscina no está disponible (sucia y descuidada) el control remoto del tv estaba roto , lo sostenía un tape adhesivo. En general la estadía fue buena

my stay was great i just wish housekeepers were available in the afternoons on weekends

Stephen at the front desk was very accommodating and pleasant

Buono ma niente di eccezionale, valida la colazione

The staff was friendly and helpful. The property is somewhat dated and could use new carpet and bathtubs, but it was clean and secure and served my purposes very well. I would go back