希爾頓歡朋飯店-格林伍德(Hampton Inn Greenwood)

The customer service was great. As I was heading out the door to explore the Greenwood area, I was asked if I would need a bottle of water. That was a first for me. They wanted me to be comfortable as I started my day. They then told me to have a good day. Everyone has been friendly and supportive of our stay.

Housekeeping deplorable. Looks like making the bed and changing the towels is the extent of the training. DUST, DUST, DUST!!! The welcome mat was dried mud. There were no makeup remover sheets available. The milk was 1/2” in the bottom of a plastic pitcher. No label as to skim, 1%, 2%, whole??

Breakfast bar was lousy. Food was lukewarm at best. Eggs were horrible. Bread selection was poor and coffee was terrible. No attention to our room in our second day. Had to go get fresh towels ourselves room was adequate and bed was good and clean

While the facilities looked fine at first, within 10 minutes of our stay, we found two live roaches in our room. Hotel staff was accommodating / issues a refund for our stay (we went to another hotel in the area), though. The lobby area looked fine but had a slight smell and the individual rooms definitely needed upgrades. Our carpet had stains, the shower had shower mat stains that looked permanent, and the bathroom floors were a bit sticky. While these issues were noticeable, we were fine until we spotted two very large roaches in the room. Overall, the hotel would benefit from a few upgrades and pest control. However, props to the staff for being kind/understanding during it.

Under staffed. No towels in the room or any toiletries. The TV service was down.

Excellent customer service. Everyone went out of their way to be extremely friendly and helpful. Rooms were clean and comfortable. Breakfast was great with nice choices and a to go bag available as well. The location of the hotel is accessible to everything especially Lander University!

Overnight stay for business. Very close to Lander University! Check-in gentlemen was extremely nice and welcoming! I was impressed right away. Room was clean. Grabbed quick breakfast from downstairs before we left and was good. They even provided us “on the road snacks” when we checked out. Recommend this for anyone! Only downside is our room was close to the road, and could hear traffic going by.

Nice clean and updated hotel. Friendly staff. Walking distance to many restaurants. Good size rooms that are quiet. Breakfast is standard for Hampton hotels. 24 / 7 coffee and tea bar is a nice touch.

I’ve been staying at this location for 20 years. Always my go to place. This last stay disappointed. The carpet in the room had huge stains. The shower had built up gunk. I am not a fan of the new dispensers for shampoo, conditioner, and body soap. I see this as a safety and health issue. There was trash under the AC unit.