Firstly, the staff at the hotel were brilliant, eg sending us off with a packed breakfast when we had to leave early. The breakfast buffet was also lovely and the room was perfectly fine, exactly what you’d expect from a Holiday Inn. The problem was the location, okay if you’re driving but poor public transport. The S-bahn was great but the bus from the hotel to a station was not. The hotel isn’t exactly in Munich. We booked on a free cancellation rate with *******, which disappeared very quickly without our knowledge, otherwise we’d have cancelled the hotel booking. ******* were worse than useless when we contacted them, and the hotel was not much use in advance (told us to get the bus, but not how infrequent/sporadic they are - a lovely guy on the bus showed us how to find the latest times, which would have been really helpful information for the hotel to share). Overall disappointing and didn’t meet our needs.
翻譯