關島飯店

杜夢區新裝修的超讚精品飯店！在塔諾酒店住了大約一個月，這家酒店是我們在關島遠距工作/度假、在孩子暑假探望家人和朋友時的完美住所。這家酒店剛完成裝修並改建為新裝修的精品酒店。我們喜歡酒店和我們住的尊貴套房的現代設計和理念。我們也喜歡杜夢灣的景色和從我們的套房看到的日落。飯店也位於圖蒙市中心，我們每天步行前往藤田海灘，步行約 5 分鐘，步行約 10 分鐘即可到達圖蒙主要購物場所。正如其他人在這裡提到的，工作人員非常出色。他們以哈法阿代精神歡迎我們，在我們住宿期間關注我們家人的需求，有時甚至提前幾步以確保我們住得愉快。他們確實讓我們感覺像家人一樣。這些人包括（布蘭登、羅賓遜、山姆、雷伊、奧茲、米斯蒂、喬許、傑伊、馬克、謝麗爾和傑米）奧茲和米斯蒂是讓我們的住宿改變得格外特別的幾個特定的人。當我們離​​開酒店開始新的一天時，Oz 大廳的主人一直向我們致意，並在晚上當我們結束充滿樂趣的一天回到酒店時歡迎我們回來。奧茲也會檢查我們的情況，以確保我們住得愉快。我們的客房服務員米斯蒂（Misty）始終如一地為我們的房間提供服務，並且會不斷地檢查我們在住宿期間是否需要任何額外的房間設施。結束一天的工作回到乾淨的房間真是令人耳目一新。我的孩子們也很喜歡米斯蒂對他們的動物的照顧。總的來說，這是一次很棒的住宿，我們期待再次入住，並將向正在尋找關島酒店的美國朋友和家人推薦塔諾酒店。

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

We ate at La Siene with bunch of coworkers. It was nice to see new items on menu, new taste such as curry pasta, mango shrimp, and must I say the steak is best ever so tender and soft. Love it. Dessert was a plus not too sweet just the perfect taste. Staff is awesome and continue to check on us for refills, or simply to take away our plates. Thank you for awesome service. I would recommend for families, friends or even business meeting dinner.

這對夫婦從年初開始在假日套房住了2晚。我知道酒店很舊,但是房間很大,但是房間的燈光很暗,只有一個支架２。我三點以後進入酒店辦理入住手續,但聽說還沒有打掃完,所以我在等着打掃完。第二天,無論我從外面回來多少次,房間都沒有打掃,我晚上7點以後才來,我吃完晚飯後已經放鬆了,所以我拒絕了。我住過各個國家和酒店,但這是我第一次這麼晚。酒店的位置很好,但是有點令人失望。

我覺得真的很乾淨,去日光也很好。 非常乾淨,工作人員很友好 一點一點地,把韓語混合在一起,在桌子上說 太開心了 游泳池很好,毛巾和救生衣可以免費租用 只是Gun Beach。ㅠㅠ太乾淨漂亮了 水很淺.。 孩子們玩會很好! 大約是高,大約是男人的大腿!!! 照片是從日光向圖蒙海灘方向看的海洋風景。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

它距離圖蒙市有點遠,所以如果您不租車,那會有點不舒服,但是對於那些想要安靜舒適地使用度假勝地的人來說,這是一個很好的選擇:-) 工作人員們也非常親切 在里加皇家住了2晚後,我搬到了杜吉海灘,又住了2晚,杜吉海灘感覺很吵。 無邊泳池很漂亮,房間的海景也很好。我沒有使用早餐之類的飯廳,房間條件和設施有些欠發達。但是沒有期待就去了比想象中的要好不潮溼適當的乾淨很好性價比高的酒店!

호텔의 청결위치는 좋았으나 15시 체크인에 맞춰 도착했으나, 16시넘어서 체크인을 하게되었습니다. 방정리가 다 되면 이메일을 준다고했고 40분기다렸다가 이메일을 받고 문의하러갔지만 한국인남자직원이 썩은표정으로 가서 기다리라고만 하고 한참뒤에야 체크인을 할수있었습니다. 연박을하여 청소를 부탁했지만 18시가 넘어서 방청소를 하게되었습니다. 중간중간 2번을 부탁했지만 18시반이 넘어서 청소를 시작하였습니다.

房間乾淨,員工友好,位置好,去海灘和無邊泳池的便利。他們餐廳的食物都很好。他們有賣紀念品、沙灘/游泳用品、一些小吃和飲料等的商店,很方便。如果你想鍛鍊,大堂樓層有小型健身房。他們還有大量的洗衣機和烘乾機供使用。每層樓都有冰機和電梯附近的微波爐。但是,我確實有一些小問題與我的房間具體。有時燈會閃爍,飲水機也出問題,我還能聽到上面房間的椅子和傢俱移動的聲音,這很煩人,尤其是在晚上和清晨。這些在我之前住在這裏期間沒有出現,所以也許只是我結束的時候時機不對。但是我認爲更徹底的客房維護檢查會有助於確保一切正常。總的來說,我認爲利大於弊。我總是喜歡在關島的停留,並會很高興回來!他們的服務和便利設施都很棒,位置也非常完美,因爲距離多個購物中心、便利店和餐廳步行即可到達。這還是我在關島的首選酒店,並推薦給多個朋友。

更新:在閱讀我的負面反饋後,我與周和張漢敏先生取得了聯繫。張先生對我們的情況非常抱歉,並提出以後在大洋洲爲我們提供晚餐。也暴露出蔡先生原來給我們發了一封不正確的郵件,這就是爲什麼我從來沒有收到回覆的原因。我們辦理完預訂手續後,張先生和曹女士特意過來和我丈夫面見我們,並祝我們用餐愉快。我還相信他們告訴服務員那天晚上要多照顧我們,因爲服務非常好。我和我丈夫在四月的時候住在茨巴基。我們入住的時候,經理Tom Tsiao通知我們,由於最近爆發Covid事件,酒店內所有餐廳都關閉了,我們的晚餐預訂後來被取消,沒有通知。蔡先生爲我們提供了兩種選擇,我們可以取消預訂,並在Oceano備份和運行時返回,或者我們可以保留現有的預訂,並在稍後收到免費在Oceano用餐的代金券。我們決定採用第二種選擇,把它看作是公平的競爭。12月,我們決定使用結婚紀念晚餐的代金券,以被告知它不存在。我們直接和蔡先生交談時,他告訴我們他記不得曾和我們說過話,並提供一張在大洋洲吃飯的優惠券,這種優惠券不存在。