德赫韋利特貝斯特韋斯特飯店(Best Western Hotel de Havelet)

部屋は清潔だった。 Wi-Fiも基本繋がった。 シャンプーやコンディショナーはなかった。 街の中心やバス停からは7,8分歩く。 スタッフは親切。

No hotel should charge a cancellation fee when they were notified that the customer can not come due to transportation issues over a day ahead of time. The manager said he had to charge because he could not resell the room. This is absurd as it is low season and there are not many customer. This hotel missed that it is in the customer service industry. It should be reaching out to provide service to the customer not making an opportunistic charge.

Avons passé une semaine à Guernesey avec voiture personnelle et logement dans cet hôtel très bien situé; calme, très bien équipé avec assez grande piscine, jacuzzi ,sauna et hamam, très propre ( personnel d'entretien remarquable) avec un personnel charmant en Mars. ce furent d'excellentes vacances. Il y eu des aléas (grève puis tempête) mais tout a été fait pour que notre séjour un peu prolongé se passe au mieux.

This is a great hotel, I stayed on a work trip and went through the whole menu more or less. Each dish was great and the staff are really friendly, especially Radj who was really helpfull Had laundry back in about 5 hours which was really good as my trip was extended. Decent pool area and saunas etc. Room spotless every day, tea coffee and a few items to eat replaced every day Top notch for the money Will be staying at this place every time from now on

Hotel was clean, airy, staff were pleasant and friendly. Room was spacious and tea, coffee and chocolates were free in room. Sauna, jacuzzi, steam room and pool all included. Bit of a climb to get there but plenty on taxis if needed.

Nice staff, good breakfast. Had a superior double, which was very bright and comfortable. Good bathroom (and good shower pressure!), nice sitting area downstairs, and free parking without restrictions (which as I discovered is a good thing in Guernsey, with parking being free everywhere but that for St Peter Port meant having to move your car at least once a day)

We have been visiting for many years and have always submitted an excellent review. This year is no different as everything was as expected with excellent service from lovely staff and delicious food served in both restaurants. A plus this year was that our room had been upgraded with a beautiful bathroom. Thank you to housekeeping for returning the charger that we left in the room when we checked out.

Booked this hotel as had to work in Guernsey for a few days, well someone had to go didn’t they, lucky for me the King Suite came up within the company budget so I booked it and I was very pleased I did! Lovely room, had a sofa so you could sit and relax which is so much better than the usual Sturdy chair you get in most hotels. Shower and a separate a bath which was great. Overall a really nice sized suite. Bed was massive and very comfortable. Great touches, the bath robe, fruit, coffee machine. If the King Suite is in your budget, go for it. If not, don’t worry, my colleague had a standard room which was also great although she was saddened as there was no coffee machine, had to make do with the kettle ha ha. Breakfast is lovely, freshly cooked full English and other choices. One thing the hotel is up a hill and it’s a big hill. Don’t be put off thought, it’s a great hotel. Go for it!

Room was good, nice selection of tea and coffee. Slightly strange to have a terrace with door you can’t lock (has a chain) that links to a public corridor. My wife was booked on a work trip, including breakfast and I tagged along. Checkin all fine, then phone call to say an extra £20 charge for breakfast. Kindly replied that neither of us will be having breakfast and they therefore confirmed no charge for extra guest for me. Neither of us had breakfast as flying later and having lunch in Peter Port. £30 charge on check out and “manager not available” to discuss. Unacceptable. Will avoid for future trips to the island. A shame as the staff at the bar were really nice.