鄰近海牙 LAHAYEDENHAAG站 的飯店

很棒的酒店,員工很好,服務很棒,體驗非凡。我和朋友在那裏住了一個星期,每天早上/中午11點之前離開酒店。後來我們得到了一個有新浴缸的清潔房間,廚房也被重新填充了。個人很酷。想呆久一點

The hotel used to be called ”Grand Winston” many years ago but it downgraded a lot since that time. The hotel nowadays seems occupied by long-term rentals and the breakfast has been transferred to the bar area. We stayed a week there and it became very cold in our room, I mean really cold, as there was no heating. After we complained twice, they sent us to another room where it was only a bit better. Cleaning ladies and other personnel are ukrainiens so they speak neither Dutch nor English. As there was not much on offer for dinner at the hotel, we always went out. I would not recommend this hotel to anyone.

Ontzettend leuk hotel, centraal gelegen in het centrum van Den Haag. Mooie en goed verzorgde kamer, met dito badkamer. Hotelpersoneel heel erg vriendelijk en gastvrij. En speciaal voor Chris en Femke: heel erg bedankt voor het gezellige afzakkertje!

住了1噸。酒店就在海濱的盡頭。美麗的景色和海上的日落。在登記入住時,我們詢問了一間標準客房和高級客房,因爲我們沒有事先預製好我們的訪問,接待處的女士費了一點力氣就能賣給我們一間高級客房,但當我問我們是否可以同時看到兩間客房時,她說不是因爲她一個人接待(在其他酒店,我們被賦予了審視自己的鑰匙)。標準海景房非常漂亮,但她也建議我們不需要在餐廳預訂吃飯,而且週一晚上我們認爲沒必要,我們錯了,只有1個廚師在上面,所以無法在那裏吃飯。決定步行進城吃飯,明確走公路路線,酒店建議靠港後走一條路,不是個好方案,經過漫長的黑暗探索出口被堵住了,所以堅持走公路。早上退房,在老城區一個美麗的麪包店吃了一頓可愛的早餐,比在酒店25歐元的早餐要好。如果訪問美麗的登哈格海灘,會再次入住。

The guy working there tonight needs an attitude check. He seems to think he's King Kool himself. I came in late looking to book a room, and they had availability. He said it was past their check-in time but offered to sell me a private. That sounded good, and I asked if they had any in-person discounts. Pretty standard thing to ask for, and I asked for it politely. He went on about how he was making an exception for the late checkout and told me he could give me a ”discount” of X. Well it turns out I had already seen the room selling for less than X on Hostelworld, so I told him I'd like to book it online (once again, politely). Well King Kool felt threatened by that, I guess. I have no idea what he was thinking, because he then told me we ”couldn't come to an agreement” and went on about how he was going out of his way for me... and told me to leave and go to the Ibis! Maybe he didn't like to be exposed for lying about a ”discount.” Dear management: when a customer offers to take a room you're not going to sell tonight, who is doing whom a favor here? Glad I didn't give King Kool any business.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

酒店就在中心地帶，旁邊就有王宮，從海牙HS站坐電車大概3站就到，步行到中央車站大概15分鐘。酒店是一棟老建築改造的，裏面是快捷酒店的裝修風格。住的是一樓，牆上的窗戶封了，衹有天窗，有點意思。房間挺大，衹是家具有點少，衹有一把椅子。衛生間很乾凈，衹是洗手池有點小。酒店的報價裏面是不含城市稅的，入住的時候要交，衹能刷信用卡，攜程訂單上寫的稅可能錯了，比要交的少。前台寄存行李需要收費，應該是不管數量多少都是衹收3歐，我寄存了兩個拉杆箱，總共收了3歐元。

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

Het hotel ligt op een geweldige locatie, dicht bij het strand. Kamers zijn wel aan de kleine kant, maar voor een nacht gaat het prima. Weinig bergruimte. Heel schoon. Alles wat je nodig hebt voor een nacht.

This place is both good and bad. Good - 1) has a cafe in front which served really good coffee and food. Food was vegan - the vegan hamburger was excellent and the coffee great. Decent beer and wine selection and the cafe staff (who also check people in and out of hostel) were very friendly and efficient and make a great cup of coffee! 2) laundramat very close by; 3) cafe has bands/musicians some nights and were OK; 4) cafe serves as a lounge area and has games for people to play and hang out; 5) location was great - a metro station is just outside the back door and trams pass by every few minutes; 6) price is very good per bed; 7) other fellow guests were pretty quiet. Bad - 1) Room was dirty - floor looked like it hadn't been cleaned or swept in a long time - especially under the bed. Lots of dust, dirt, etc. under the bed. When we checked in a lone dirty sock was on the floor near my bed. Was told by another guest it had been there for days. I stayed there 5 days and it was still on the floor when I left. Dropped my book under the bed and it was covered in dust when I retrieved it. The walls really need a paint job. Just felt grimy staying there; 2) Several bathroom fixtures did not work. There is a room for toilets - the sink to wash hands did not work so you had to go to the shower room to wash hands. There were three sinks in the shower room, but one of those also did not work - not a great situation when several people are trying to brush teeth and wash hands, put on makeup, do their hair, etc. 3) The cafe out front is open to the public and the only bathroom for those customers is the same one that the hostel guests use. With the toilet sink not working, that means a lot of people coming and going to use the sink available in the shower room. Really made me uncomfortable taking showers in the evenings with all the people coming and going into that room. 4) one of the showers was used several times to store equipment, making it unavailable for use. 5) We stayed in one of the first rooms in the hallway coming from the cafe - all the food smells and noise of the cafe permeate into the room. 6) loved that bands play in the front room on some nights, but they were EXTREMELY loud and played till around 11:45p so if you stay in that room, be prepared to not sleep before midnight. 7) loved that there was a cafe that served coffee and breakfast - but it didn't open until midmorning in April so not really useful for morning coffee - you'll have to search out a place a distance away - nothing really open at that time in the near vacinity so got used to taking the metro every morning to get coffee on the way to sightseeing. 8) there were lockers in the rooms, but the one I was using was broken so there was no way to close it or lock it; 9) one of the staff evidently had one of the beds in the room permanently which felt a little weird. The rules stated no food in the rooms, but this rule evidently didn't apply to him. I think i