海牙鄰近ReBalans - Puur Genieten的飯店

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

checking into a hotel, one would typically expect a welcoming sense of hospitality and warmth - at the very least. I did not feel that way with the ladies behind the reception desk. 1. Upon entering room, the bedsheets were sloppy, untidy and scruffy. This lack of care and attention to detail already spoke volumes to me about the hotel's take on caretaking and thoughtfulness of its service. 2. so no surprise then, that I later called the reception from the room to ask if they could loan me an international adaptor, to which they FIRST said I had to collect it myself at reception, and then LATER was quick to sing to a different tune by saying they had none left after I prompted them further and asked them politely why they couldn't send it to my room. 3. On my second day of accommodation, housekeeping knocked on my door - to which I jovially said out loud, 'no thank you until I check out.' The knocks came intermittently for another 6 times with 20-30 mins interval - until I had to get out of the bathroom to put the 'do not disturb' sign at my door. A little extreme with efficiency but, I mean, I kept saying it every other 20-30 mins, so I hardly think they needed the actualy door sign to get my point to begin with. Anyway, this major annoyance occurred the next day in the same fashion as well. All in all, great location for a hotel but the staff definitely need lots more training on the true QUALITY and PROFESSIONALISM of genuine HOSPITALITY. This is afterall, part of the IHG band so, my stay here this round was a definite disappointment.

很棒的酒店,員工很好,服務很棒,體驗非凡。我和朋友在那裏住了一個星期,每天早上/中午11點之前離開酒店。後來我們得到了一個有新浴缸的清潔房間,廚房也被重新填充了。個人很酷。想呆久一點

Ontzettend leuk hotel, centraal gelegen in het centrum van Den Haag. Mooie en goed verzorgde kamer, met dito badkamer. Hotelpersoneel heel erg vriendelijk en gastvrij. En speciaal voor Chris en Femke: heel erg bedankt voor het gezellige afzakkertje!

Het hotel ligt op een geweldige locatie, dicht bij het strand. Kamers zijn wel aan de kleine kant, maar voor een nacht gaat het prima. Weinig bergruimte. Heel schoon. Alles wat je nodig hebt voor een nacht.

in one phrase: excellent, great locaton great hotel great staff. All what is necessary for a pleasant and comfort stay is given. i recommmend this hotel to all business/ private beach lovers (the beach is promenade is mear

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.

Great hotel, with quiet lobby. Handy automatic supermarket machine witch gets you food and drinks anytime you like. Staff is semi Dutch speaking but deliver a great clean and tidy hotel. Traveled for business, good location. Sea is just around the corner. Photos look the same as reality, so I won’t include photos in my review.

住了1噸。酒店就在海濱的盡頭。美麗的景色和海上的日落。在登記入住時,我們詢問了一間標準客房和高級客房,因爲我們沒有事先預製好我們的訪問,接待處的女士費了一點力氣就能賣給我們一間高級客房,但當我問我們是否可以同時看到兩間客房時,她說不是因爲她一個人接待(在其他酒店,我們被賦予了審視自己的鑰匙)。標準海景房非常漂亮,但她也建議我們不需要在餐廳預訂吃飯,而且週一晚上我們認爲沒必要,我們錯了,只有1個廚師在上面,所以無法在那裏吃飯。決定步行進城吃飯,明確走公路路線,酒店建議靠港後走一條路,不是個好方案,經過漫長的黑暗探索出口被堵住了,所以堅持走公路。早上退房,在老城區一個美麗的麪包店吃了一頓可愛的早餐,比在酒店25歐元的早餐要好。如果訪問美麗的登哈格海灘,會再次入住。

真的評價這家酒店。在以前的管理下住在這裏,然後很喜歡它。這家酒店在世界論壇的絕佳位置,可以輕鬆步行進入城鎮和海灘。優質的早餐,但在早上8點很混亂,很多東西都用完了,沒有被替換。第二天早些時候來了。酒吧的服務很糟糕,一位服務員告訴我的同事,他們無法在菜單上做雞尾酒,因爲他們“沒有時間”。他們之前已經支付了費用。然後他們提供了一杯啤酒,價格是1/3,他們花了3名管理層成員30分鐘才拿到他們沒有提供的雞尾酒的退款。他們回來後說,他們現在有時間去拿,可以自己帶回房間喝,他重複了第5次退款。除此之外,如果你想在丹哈格擁有一個位置優越的好酒店,這是給你的。