星野集團 界 仙石原(Hoshino Resorts KAI Sengokuhara)

房間裡的露天浴池非常好。 飯店裡有活動，到處都是藝術，我在飯店裡就能真正享受樂趣。 如果有機會我還想再拜訪您。

愛愛愛我住在這裡。這項服務非常個性化，如果您來自城市，這個地方可以為您提供遠離喧囂的私密性和寧靜。當我們到達時，工作人員來到我們的車前歡迎我們並幫助我們搬運行李。辦理入住手續很順利，我們被告知了早餐和晚餐的時間以及我們可以在現場做什麼。房間很大，每天早上我們都能看到美麗的景色。飯菜也很棒。我迫不及待地想回到這家酒店，也許是在冬天。

really great onsen hotel. very modern. food and service are great. very enjoyable and comfortable stay. it focuses on using art as form of relaxation.

Very relaxing place. Good for unwind. Good and huge room with private onsen. Only the public onsen facilities is a bit outdated.

Not very friendly to foreigners because of lack of communication. Explaining and showing things about hotel is mandatory in a friendly way to a customer to make them feel comfortable in their stay. Overall, hotel as a building and facilities are nice but to have a better experience staff should be more friendly, informative and helpful to have their guests have a good experience at their stay. As we asked to have a taxi van to go to train station, response was not very helpful by saying that they can not guarantee to arrange big van at that time and didn’t offer any solution either. There are couple more experiences that I won’t mention but overall that made us feel uncomfortable and not very welcomed. I wouldn’t come back or advise anyone to stay at this hotel in Hakone. I am sure there are better alternatives.