Booked for an accessible room. There's no way to the hotel without steps, or an outside lift that's operated only by staff. It's out of sight of the hotel, so if you are travelling alone, there's no way to get in. If you leave, and want to get back in? Same problem. It's a new building, why isn't there a ramp?! The room was OK, but microwave, crockery and glassware were on eyelevel shelving, so inaccessible for anyone using a wheelchair. The Blackout blinds have gaps, so aren't effective as light from neighbouring building, and sun comes in anyway. No aircon, or temperature control, so it's hot and stuffy. Only window to open is huge, and lets in all the street noise. Really really disappointing.
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