A25飯店-竹白109(A25 Hotel - 109 Truc Bach)

Horrible place. The bed is so hard that it would be softer to sleep on the floor. There is no window in the tiny room, the staf doesn’t speak even basic english!! They work in a hotel in the capitol city offering their service to foreigners and it is impossible to get to know what you can get for breakfast which you can eat only in your room but it’s so bad that dont waist your time to wait for it 30 mins. I cant understand how lazy they are not to learn couple sentences in English to provide basic info or just write it down and show the guests

工作人員很支持。 房間有點小，沒有窗戶所以有點不舒服。

可愛而貼心的員工 另一方面，房間沒有窗戶（並沒有說明），只有城市一側的房間有窗戶，熱水只有3分鐘…… 其他位置很好，在鬧中取靜的小地段，很不錯！

不推薦 早餐太差了

The Truc Bach area is a great place to stay in Hanoi if you want some peace and don’t need to be in the heart of the tourist zone. Many restaurants, coffee shops and cocktail bars are within walking distance and it is a pleasure to walk along the lake. We had great service (thank you Google translator), a good breakfast and a quiet night’s sleep.

We checked out early morning but expected to come again in two days time. Forgotten the medicine we kept in the refrigerator. We informed it to the hotel staff through our Tour Guide expecting we will get them when arrived there in two days time. Unfortunately the hotel staff refused saying there was nothing left. We were really disappointed.