奧瑞格赫努阿凱公寓式度假村及 Spa(Honua Kai Resort & Spa)

The music at Dukes was thoroughly enjoyable as one sat by any of the 3 pools. The service is respectful and accommodating. Some of the patio loungers were broken and likely should have been removed. The Aina gourmet shop closed when we were there resulting in an inconvenience for some. Hopefully another similiar shop will open soon.

We booked an ocean view studio and that was not available when we checked in. We were given a one bedroom studio with a Mountain View instead. To compensate, we were given a $70/night refund. Our room balcony was closed because the hotel exterior was being painted. We could not go out there between 8am and 5pm daily. I loved the pool area and easy access to the beach. It was nice to have drink and food service provided by Dukes. Parking can be difficult if you get back after 8pm. If there are no spots left, you can go park by the villas or the other building’s lot which isn’t incredibly far, but just really not fun after a long day. The proximity to everything within Kaanapali was great. Some units have a bbq grill on their balcony. my only real gripe about staying here was that the hot water within our room was very limited. Only one person could take a shower before the water became luke warm.

We had booked this vacation over 6 months in advance. When we tried to check in, we were told our room type (partial ocean view) was not available. We were told there was nothing they could do about it. We understand the circumstances in the area, but would have hoped to make arrangements for paying customers. We paid for one night and checked out to move to another property.

Overall it was very peaceful and quiet. The parking was a joke! Underground parking with only about 1/3 of the space needed for all the people who were there. Had to be in the garage by 7:30 at night or you didn't get a space & the spaces only accommodated small cars! It was a nightmare.

When we arrive we were upgraded to 3 bedroom ocean view which was lovely. Condo very nice and loved the lanai. The room was very comfy with the exception that it had roaches. We’re we’re horrified . Notified the manager and they sent someone right away to take care of it. After arguing about solutions, the right thing to do per customer service, we were comp fees and a night. Should have given at least 2-3 nights comp for the trouble. Staff is wonderful and great at communicating. The hotel is beautiful and in a perfect spot for accessing shops and restaurants. Probably won’t stay again but try a different resort in Wailea.

Expedites offered a “resort view” room however the facility did not have this option. I was annoyed because I ended up with a Mountain View room which at the time of booking was cheaper than a resort view room - so I ended up paying for something that was not available. Also the bathtub in my Mountain View room did it work - which was a huge bummer. The resort was over all nice and the staff amazing - jus through a 3rd party like ******* leaves you with not a lot of options when you get to the actual site.

The resort is fabulous. The grounds and pool are beautiful. Unfortunately it is very windy and our room was in a terrible location. Our “resort view” was a view of the parking lot. The balcony was so windy the furniture blew across into the side wall. We were only able to use the balcony one day while we were there. It was very disappointing. The trucks in the morning were so loud. If you stay and reserve a resort view, make sure your room is on the side of the building and not overlooking the street and parking lot. It’s ridiculous to me that those rooms cost a small fortune. They should charge far less for them.

Our stay was really great. We had a great time and no major complaints or concerns. We loved the condo, the grounds, helpful and friendly staff and Dukes being on property. Everything you need is close by. Nice stores for shopping on site too. The spa was expensive but wonderful! Some things to consider when booking: they didn’t have our room ready for early check in. Don’t book through ******* if you can help it. We had a negative experience with them at the time of check in so book directly with the resort. There are bugs and smells kinda funky inside the hallway area but it’s nothing to be concerned about. The bugs are gonna happen regardless because it’s Hawaii, especially if you’re on the ground floor like we were, but we didn’t mind it. Overall, we loved our stay and didn’t want to leave. I’d definitely stay again!

Had high hopes based on previous recommendations. Door to balcony/lanai was broken on arrival - was repaired but took time out of our trip. Front desk apparently lost luggage of other guests and called our room asking if we had extra bags in our possession. Washing machine flooded the kitchen - took more time out of our trip and was not fixed at our request once we learned we would have to have another person come look at it and work on it. Cranes onsite doing building work took away from atmosphere. Patio furniture worn and starting to come apart. Lobby restroom not clean - chose not to use it. Found used bandaids in the pool - hard to prevent that, but part of the experience we had. Room was very clean, as was the rest of the propriety. The staff were friendly, even while it seemed they were very short handed. Not sure we would return for another visit. Next trip is planned and we are going to try another place. Overall it was ok - it’s Maui, so hard to have a bad trip, but not what we expected for the money paid.