HONEST Review** We has Beautiful experience at this Resort! If you are looking for a comfortable, spacious room with an at-home feel and full kitchenette options and a great on-the-beach option, look no further! ! I provide honest reviews as someone from the middle-class (black heterosexual couple) who only stays in 4 star hotels. SERVICE: Great service! Everyone was welcoming, helpful and available when needed. We missed an entire night due to a cancelled flight and they worked with us. Check in was easy, even though busy at time of checkin. We were always accommodated as needed. ROOM: We booked the "Islandview Studio Premium Villa" and loved it! From the moment we booked until after we left, we enjoyed our stay. The room was spacious and beautiful, clean, practical. You can cook in the units as well as do your laundry there, they even included laundry soap- incredible and we used a couple times during our stay. We loved the large jet tub as well and the provided soap/shampoo/conditioner. The bed was very comfortable, as were the linens. The patio was beautiful and our room overlooked the children's pool but you could still still the ocean and palm trees. It was always quiet. Wifi always worked. AMENITIES/GROUNDS: Great amenities, pools (adults & kids in separate sides/areas), whirlpool, snorkeling, fitness center, cultural center, activities & shows like hula dancing, craft fairs, etc and the Spa! We loved the on-site restaurant "Pailolo Grill & Bar" and ate there almost daily. While we came during the very busy season (Feb/March), things were crowded but still fun. They also have a full service on-site market store with all the basic, like a Target Express. The only thing that could use improvement is the hallway walls in some areas have been dinged/scratches and could use some paint. Otherwise, beautiful! LOCATION: Absolute perfection. Close enough to everything but far away for a peaceful escape. Also, they have the best beach area along Lahaina. PARKING: Always available and ample parking. Overall- highly recommend and absolutely enjoyed our stay. We loved our stay and hope to come again in the future. We do NOT understand the negative reviews.
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