Staff (what little was there) was absolutely terrible. I called to get towels because, of course, they don't service the rooms everyday and was told by one of the staff that she couldn't bring them and I would have to come and get them myself. I AM HANDICAPPED and I explained that I couldn't do that (I am on a walker and was not able to come down to the first floor and couldn't carry them. She said, "oh well!" When I asked what I was supposed to do about that, she said,"Well, just don't bathe until tomorrow." I have never been treated so rudely and disrespectfully! I will NEVER stay at this place again and will definitely write all the bad reviews about it that I can!!!! The hotel was decent, with a good rate and ******* was very helpful to me but BEST WESTERN needs to get better service employees!
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