拉斯維加斯湖威斯汀Spa度假飯店(The Westin Lake Las Vegas Resort & Spa)

Excelente lo recomiendo al 100%

This property is tired and ready for a refresh. The first room I was given smelled like mildew, was missing the mini fridge and an area of the carpet about 6'x6' was very wet. The toilet also did not stop running without jiggling the handle. The second room was clean and dry but the shower faucet was loose and had to be held with two hands to turn it on and off.

I DID NOT like that they ask you at the restaurant if you want coffee as you sit down....and later you get a bill for $6 )plus tip and tax). I've never paid that much for coffee anywhere...even HIGH END places. Valet and luggage to rooms was GREAT !

So if you want a private balcony, as is listed under room amenities, know that it is a “Romeo & Juliet” balcony. Maybe a foot at best of a balcony. Did get moved to room with real balcony but it was not private. Any room on my floor could walk on over to my balcony via their balcony as there was no privacy wall (or anything else) to prevent that. Could be a safety issue.

The hotel smelled strongly of sewer, inside and out, and was worse at different times of the day. We couldn’t even sit outside and enjoy the hotel’s fires because the sewer smell was so strong. Our room itself was FILTHY, and the corner of the bedspread had blood on it, and the dust ruffle was visibly dirty with what looked like someone’s shoes. No way I would drink out of the glasses in the room, as they were also visibly dirty and streaky like they had been wiped with a dirty rag (probably was!). The couch in the room had so much dust on it that you could visibly see dust, crumbs and dirt. It was GROSS!

The property is understaffed and has constant ongoing maintenance. We had to move rooms mid-stay due to a plumbing issue. The maintenance crew entered our room without permission, then left the room door and room window open along with a mess in the bathroom. We returned to the room with the door open and the mess. The manager did comp us for one night (we stayed two) for the issue. The bathroom by the “activity pool” was smelly and yucky. The check-in was quick and the receptionist was courteous and friendly.