希爾頓頭島萬豪萬怡飯店(Courtyard by Marriott Hilton Head Island)

Dates of stay, October 7-9 2023. Room 130. Both nights we killed bugs in the bathroom. The toilet seat was loose, safety issue. Loose screw sticking up in floor drain, another safety issue. We did take pictures and reported it to the front at time of checkout. Front desk didn’t seem overly concerned about the issues and did not offer any type of discount or compensation. We hope the staff took care of the above mentioned safety issues before booking that room to other visitors.We won’t stay there again.

Very comfy beds and it felt clean and tidy. However the rooftop bar isn’t open as late as they say it is. All fireplaces upstairs were out and they closed the bar down at sunset. Part of why we chose this hotel is so we could do late night fires with drinks on the rooftop. We didn’t get to enjoy this once. The service staff at the front desk are super friendly, however the bartender is not. She closed down early and seem annoyed at anyone who ordered. They also advertise they have Starbucks. They do not. They brew Starbucks coffee in the morning, but it’s not an actual Starbucks. The drinks were all expired too in their cooler which was gross to me. However the hotel is located right by the shops and near the beach, so it’s very easy to walk places.

Place is clean and comfortable. Perfectly located by the beach and shopping. Upstairs on the roof was inviting with fire pits and a full bar. We enjoyed!

One of the quietest, cleanest, safest, friendliest, and convenient places I have stayed. This place has the whole package

I don'tt believe we were your target market for this trip. But the hotel was lovely. The costs were over the top.

I did not like your roof top bar and overpriced drink and no menu stating pricing. For off season way overpriced for 2 drinks $22. 1 Beer and 1 mix , asked front desk for price after fact and said they didn’t know Your diversity employee ratio should be considered Overall pleasant stay

Only downside was the very cold air from the unit when we tried to lower room temp. Front desk lady was very helpful and cheerful. Would have appreciated water bottles so we didn’t have to drink tap water

Super friendly staff.. Nice Pool and bar on the roof top.. walkable to the beach. Will visit again.

The property is convenient to Coligny Plaza as well as the beach and a number of eateries. The one negative is that the hotel ran out of regular coffee packets for the rooms. This was two mornings in a row. Very sad, one would think a hotel chain would be better prepared. On another note, of the rooftop lounge, some young girls obviously had too much to drink. Very loud and slightly out of control. Nothing wrong with a good time, but the hotel may want to better handle the issue of drinks when it is obvious that the alcohol is influencing the behavior to beyond a little self control. Staff at the desk was very friendly, but rarely ever at the desk, usually sitting at the TV.