Hilton now wants to charge you for wifi in tiers - what? Who does that? In 2023? You can get free wifi at McDonald's...
I am guessing because of that bizarre & terrible decision (this hotel already costs more than others of the same quality anyway), the "regular" wifi doesn't even work well at all. We stayed 4 days and at no point could the wifi connect consistently or have any signal on both of our mobile devices. I will report it worked alright on the laptop after we moved rooms. But anything on the edge of the building is toast, including the top floor and the sides, & when we couldn't connect at all on anything in the first room (top floor corner room) they had us call some service center when obviously the problem is crappy routers or signal, which some far off phone bank can't do jack about. So that was a waste of our time & showed either disregard for the issue or complete lack of understanding of how wifi works.
Also at 5AM one morning an alarm started going off somewhere in the building. After over 10 mins of waiting for someone to do something about it, we called the front desk. After another 10 mins of waiting, they shut the power off and on to fix it.
Definitely wouldn't stay here again for the price, considering all the options in Schaumburg. What is with Hilton wanting to nickel and dime their guests? Pay for breakfast at the Garden Inn, pay for wifi at the Hampton Inn. It's really stupid when everyone can get this stuff for free everywhere else.
翻譯