威基基君主飯店(Waikiki Monarch Hotel)

It was amazing I would go again and also recommend a friend to go try the hotel

Trip.com saved me a little over a hundred dollars! I Love Trip.com!

Friendly staff that is always helpful, great stay. Especially the front desk workers.

Staff is always rude!

No Attendant assistance for our baggages to and from the room. Site said Parking was included in the booking. Unfortunately, we weren't orovided that we had to park several blocks from hotel. The night front desk said they didn't have any while morning shift clerk they had several parking spaces for those who had reserved prior to arrival

I was traveling home and only needed a one night stay. Only one staff member was even remotely helpful. She was a middle aged local mahu woman. Very friendly and helpful. The rest of the staff was awful. Everything was an inconvenience to them. A friend tried to drop of dinner for me and the front desk staff wouldn’t call my room. The room looked clean but linens were the bare minimum sheets and a scratchy blanket. Even worse we were bitten by mites or some other small bug. Hard pass on this hotel!

The beds were very untidy, bedsheets not ironed, cockroaches under coffee maker and microwave, low water pressure in shower. Raised complaints and got a change in room. Stayed 3 nights but when I requested for cleaning of the room, change of beddings and towels, it was not done, and yet they indicated that it was done. So after along day of touring I found a dirty room with all the Trash from the previous day. I called for towels and was asked to go down and sign for them at the reception. Found a very rude and abusive night staff. She was so rude. I talked to day staff the next morning requesting again for the room to be cleaned when I went out, but still on coming back it wasn’t cleaned and the receptionist was now telling me that they didn’t clean it because it was cleaned the previous day which wasn’t correct. When I insisted they sent someone to change the bed sheets and towels, plus emptying the bins. That was all that was done for the cleaning leaving the sink in the bathroom not even touched. I was very disappointed.

Terrible place. Some rude staff. We got what I would call a second rate room BECAUSE we booked on ******* and they made that quite clear. Absolutely nowhere to hang clothes, not even a hook on a wall. Shampoo but no conditioner in an ******* room. Although I saw it on a maid cart for another floor. Old chipped and marked furniture, only 1 bedside night stand. Old moldy curtains. Noisy window air conditioner. Shower water pressure not much more than a trickle.