Staybridge Suites 蒙哥馬利，PA(Staybridge Suites Philadelphia- Montgomeryville)

Very nice hotel

There was no AC in any of the common areas. The staff was less than helpful. When i arrived at the hotel (prior to 3pm check in) i asked if the room was ready. I was instantly told no without even looking into it. I understand check in is at 3 but to be told no without looking is frustrating. When asked for bedding for pullout sofa I was looked at like I was asking for something out of the norm. I asked for regular cream cheese at breakfast and was told no but when pressed they asked another employee and it was found.

The breakfast was the most disappointing aspect of this stay. We were there all week and the coffee was full of grounds, breakfast was not ready at 6:30am, eggs were dry and crunchy, no milk for 3 of the days. The only thing reliably good to eat was the yogurt and granola and the waffles. This was a very disappointing breakfast. Otherwise, the hotel was clean, rooms were cleaned each day and the staff was friendly.

This was by far the worst hotel I have every stayed in during my 45 years of travelling. EVERY SINGLE THING WAS BROKEN 1) TV in main dining room :: broken 2) Pool and Hot Tub :: broken 3) Front door :: broken 4) Laundry :: broken 5) Pantry :: empty

We booked a room with 1 king and a pull out for 3 people for a sports tourney nearby. The pull out mattress was stained and did not have a cover on it. We asked for a sheet and extra blanket and were told the hotel was at capacity so they did not have any sheets or covers for the pull out. Also, the shower nozzle had to be held in order for any hot water to come out. The front desk staff was not helpful in anyway to help rectify the issues with the room.

We stayed for two nights. Me, my husband and our two kids under 4. Hotel Room - As soon as we walked into our hotel room my allergies went nuts - for the record, I rarely have allergy issues. The filter from the Air vent (easily slides in and out) was LOADED with dust. Like it was never cleaned. The shampoo, conditioner and lotion dispensers were empty or very close to empty. The hot water ran out after two showers so the bath for my kids was just barely warm. Staff - barely acknowledged our existence. We asked for a crib which they brought, but didn't give us a mattress cover? Not even a smile when checking in or out. Dining Area - all chair cushions (including in our hotel room) were peeling and shredded and looked terrible. Breakfast - was probably the only mildly noteworthy part. Waffles, cereal, juices, coffees, hashbrowns, bacon, hardboiled eggs, etc. quality is subpar but at least there's a good variety to choose from.

Pool was not open bathroom didn’t have water for a good part of the day bathroom floor and bathtub dirty housekeeping didn’t come til late afternoon

Generally was not well kept with outside locked doors often propped. Breakfast was late and not fully presented (ie utensils and food were missing). We were charged for parking without being told. When we asked for a receipt, we were refused, saying that ******* would provide it. We found out about the parking charge only after getting our credit card bill.