溫泉城飯店(The Hotel Hot Springs)

My one night stay here was good, but not great. The staff was great. Very friendly and helpful. Parking on the weekends is super easy. You can basically park anywhere you want for free. Free breakfast in the morning was great. The only complaint I have is the door joining my hotel room to the room next door had a large (one inch) gap underneath the door. There was no insulation or sound barrier or weather *****ping or nothing. I could hear everything they did or said and it was very bothersome as I was trying to sleep.

The hotel is comfortable but the shower is terrible. You have to step into it to turn the water on. Get a blast of.cold water!

This was our second stay, and though I don't remember being super impressed last time, we both struggled with poor sleep this time around. We were in the area for All-State Band, so I assume the price of the stay was increased accordingly. Overall the conditions of the facility seemed above average for the area. The biggest problems we had were with our specific room, but due to the age of the facility, there's a fair chance other rooms would have been similar. In particular, our air unit was EXTREMELY LOUD. Not only was it just loud while the fan was running, but something would rattle or crackle loudly while the heat was on. When we first heard it, we legitimately thought it was the sound of a fire crackling inside the unit. The sound of the unit cycling on and off throughout the night woke us up every single time. As the morning came, we could hear the constant whirring of the elevators even though we were a few rooms away. This led me to believe it was just a resonant frequency that was likely heard through most of the rooms. It wouldn't have been as big of an issue had we not already been kept awake by our air unit. Finally, for a place known for its natural hot spring water, the standing shower had dreadfully low water pressure. It would have been fine if we could run a bath, but in spite of a shower head that looked to be clean and in good condition, we had to dance around to get completely wet, much less wash the soap from our hair or bodies.

So great! Why have we not been staying here the entire time?!?! Free shuttle to Oaklawn, and walking distance to downtown ! Loved it!

My husband and I spent the weekend in Hot Springs and this hotel is in a perfect location. It is within walking distance of all the downtown shops and restaurants.

The bed squeaked every time you turned in it. The fabric on the bottom of the box spring was hanging down and the floors where dirty.

Very friendly staff. Concierge even took the time to drive us to the Walgreens down the street late at night. Hotel is older and some of it is dated but it is clean. The room floors are sticky but only because of the cleaning product used on the floor not due to filth. The restaurant/bar is convenient and has a good selection of tap beer. Nice a**osphere. Hotel is convenient to main ***** and could walk anywhere downtown. Very enjoyable and would stay again!

HHS is a very clean hotel. Staff is super friendly. Close to everything in. Would definitely stay again!

Lots of noise from adjacent rooms and hallway. Shampoo in the lotion dispenser. No coffee creamer. Had to wait more than 15 minutes in the sports bar/restaurant to even get a menu. The most uncomfortable mattress I have ever tried to sleep on. One rude desk person, two were very nice and helpful. Won't stay here again.