休斯頓威斯切斯-韋斯特海默智選假日套房飯店(Holiday Inn Express & Suites Houston Westchase - Westheimer)

It was very nice cleaning beautiful views the check in fast and stuff was nice

Night staff was rude but Day staff was lit we missed breakfast everyday but it always smelled good when we came down. The room was very clean and house keeping kept us stocked with fresh towels everyday … Their make-up wipes were life saving. They have complimentary Dove Shampoo, conditioner, Bath Soap , Hand Soap & Lotion in the bathroom

I've stayed here before and really like the location. NIce staff at the desk and housekeeping. One thing that I didn't like was there was no place to put trash. Tiny trash cans in the room, Way too small and also the liners were so flimsy and cheap. They had one community can on each floor, but they were overflowing. Short on staff because of the Thanksgiving holiday, but trash should never be an issue. .

Property was located on a main arterial in the city of Houston. Most of the time that was OK, but late at night, especially on the weekend, there were a lot of noisy cars speeding up and down the street, some with music blaring so loudly that it was easily heard in our room on the 6th floor at 2 in the morning. Reception at check in was first class...

Everything was very good, except that when we arrived at the hotel the person who was at the reception was not very cordial giving the explanation regarding the payment of 150 dollars deposit before checking in, she just placed a piece of paper and said that we had to read it, that she was not a teacher at explaining in detail what the paper said

The phone in my room did not work. I walked to the front desk to inquire about the phone. The first time they said maintenance would check on it. The next time I went to the desk they said something was going on with the phone line . Never any type of solution. Not having a working phone line in the room could be unsafe. If there is an w. When I needed towels in my room, I had to go to the front desk. Any issue, I had to walk to the front desk.