The front desk staff were friendly but we had a run of issues…the TV was not working so we tried calling the front desk and found out the phone did not work…had to call front desk on our cell phone! The AC was REALLY loud in our room but then it sounded like it was about to die…and it did at 3 am!!!! So we called front desk, on our cell, and they were able to move us to another room across the hall which we appreciated but then they were not able to issue us a new key card for the new room - some computer glitch…luckily that was our last night so it was not a huge deal but would have been nice for something to go right!!! The hot breakfast was dreadful - juice machine out of order, sausage Pattie’s paper thin and hard as bricks, the only “hot eggs” were a plastic wrapped egg muffin…very weird! Oatmeal crock was scraped clean and not refilled…you get the picture here! To add to all that, they had some issue with the fire alarm not turning off so we had to listen to that ear piercing sound while trying to eat!! You just can’t write this stuff!!! LOL!!! It is a great location but not sure I would give this hotel another try!
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