Check in was easy, and I say that loosely. Read the reviews stating I had to park in the back and enter through the rear entrance.. NOT TRUE! 2 adults 4 kids (2 under 2) walking with all luggage and a playpen through the whole side of the building making our way to the front. When we did finally get our keys and underground parking garage spot, walking to the door in garage to go up to the hotel (no elevator access, stairs only) THE KEYS DIDNT WORK!!! So, we walked back around to the front, got new keys and finally get to our room. Air set at about 70, it felt nice since it was 106 outside during our escapade of non working keys. We are there for about 10 minutes and head down to the pool, indoors. Super excited! Wrong. Pool was freezing cold, hot tub was horrible and didn’t work. Pool didn’t have towels, but from reading another review I knew two bring them from the room upstairs! Elevator was horrible smelling!!! Asking for more towels was a bust. For a family of 6 we were given 2, and to shower with, one .5oz shampoo and body lotion as well. If you want a good burger order from hopdoddy burger bar! Fast and amazing! After being checked in for 25-35 minutes, our fire alarms are blaring throughout the hotel, we exit to the main hallway and a service man’s just smiles and goes into the elevator as the siren stops. Then 25 minutes later, we lost power. All in all we got to bed at 10. Super convenient for location to Texas children’s Wallace tower!
翻譯