休斯頓紀念城中心智選假日套房飯店(Holiday Inn Express & Suites Houston Memorial - City Centre)

Very clean and bright. I felt very comfortable staying there as a single female. Breakfast included is a plus. Good price point.

En el front desk la persona que nos atendió no hablaba español y lo peor fue su actitud no tuvo la menor intención de podernos comunicar, yo tuve que pedirle el favor a un huésped para que fuera nuestro traductor. Todo está limpio pero en la segunda noche no nos dejaron toallas, acondicionador ni kleenex. El desayuno no nos gustó puro carb. La persona que está de día Bayron muy amable y si habla español

Está bien

First, to get into the parking lot entrance is sometimes closed off. I’m not sure why they block the one entrance. Second, the connection rooms which I was in not by choice was so thin that I heard everything that the people were talking through our door! I clearly heard their whole conversation clearly. They need to insulate better. I’ve never been to a hotel that the walls were that thin! Third, the guests one floor up was jumping all hours of the night. We were there for a tournament and felt like they were going to come through the ceiling. We did not get a good night sleep. Fourth, the house keeping one day came so late when we came back to room at 4 and when I asked to come back said we were leaving at 4:30 they said it was too late! The next day, they knocked on the door at 10 am n I asked to come back at 1. When we returned at 3:30 it was not cleaned. We had to shower n rest before leaving 5. They said they were going to be gone again! So we got towels for 2 days in a row! Fifth, the breakfast waffle machine was broken our whole stay. Lastly, I asked for late checkout. The front desk said they would charge $40 extra if I wanted until 1 pm. We travel often and other places do give late checkout 1 without a fee. If late like 3 or 4pm try sometimes charge!

Location is right off the high way so that’s a plus. Easy to find. Our room was facing the cantina so we can hear music and loud bass thru the night.

Fantastic location, all the infrastructure brand new. Breakfast was great. Beds were super comfortable. The only thing I would say, shampoo and handwash could be a little lower so children of all ages could make use of them independently, but other than that, its the second time we stay there and its always been a wonderful service.

Traffic! Not from this area and was unable to travel to where I wanted to eat. The Mexican restaurant across the parking was great and food was good. Now I need to hit I-10 to get home. Hotel stay was great!!

Very nice hotel everything is clean and location is pretty close to shopping and restaurants. Can get little noisy because it’s near the interchange with the tollway