凱悅亨廷頓海灘度假村&Spa(Hyatt Regency Huntington Beach Resort and Spa)

A surprise from last day of California trip, not planned but just impressed when driving passed by Haunting-ton, worth to spend summer next time to this hotel again.

Great time with the family. Beautiful grounds. Lots of excellent food options on the grounds so no need to drive anywhere. Beach access easy albeit a bit windy during our stay but staff were very pleasant and helpful.

We got upgraded to the over sized king sized room with partial ocean view for 20 dollars. It was worth the upgrade. The room was spacious and neat. The walls are very thin so expect to even hear the foot steps. The pool was heated and neat and so was the jacuzzi. The environment and atmosphere was very warm, welcoming and relaxing. We had breakfast buffet which was a disappointment. For $38 i expected a lot more meat options and dessert options. Overall loved the experience.

Property was beautiful. My deck had a huge air conditioning system on it, toilet runs, lacking personal touch ie; towels rough not soft & same with bedding. Been to 3 star hotels that have way nicer comforts than this place. Housekeepers’s were super friendly. Wouldn’t go back. Wouldn’t recommend. Staying in a 3 star right now and the amenities are awesome, cozy and feels like they have customer care that this hotel lacks.

No rooms Available, kept saying it’s being cleaned and they found a smell in it. I defer the property for 3 hours. Got lectured at the front desk about checkin being at 4. Never got a room. Ended up going to the Pasea up the street. Horrible customer service. The just let me walk out, didn’t care a bit. Valet and concierge outside were horrified we were treated like that. They were embarrassed by the front desk staff.

Beautiful property right on the PCH. Was there for a convention and had an ocean view room with a balcony. The staff was excellent and the pool was beautiful, large and warm. The restaurant in the lobby is excellent. I eat out a lot, and stay in hotels a lot and I ca. assure you this restaurant is well above average. Great wine list. The gym is nice, for the gym rats. Good cable machine, free weights and some good isolation stations.

We were pleasantly surprised. It is definitely a resort. Everything you need is right there. The private access to the beach was unexpected, but appreciated. They have complimentary chairs, umbrellas and equipment to enjoy a day at the beach. Bikes are available to cruise down the boardwalk. It’s all included and easy. Very family friendly. The only downside is that you can hear traffic from the pacific coat highway all day and night. As long as you know that it shouldn’t ruin the experience at all.

For the price of this property, the hospitality was terrible!! The hidden fees were ridiculous and never-ending. Just one example... b/c there were many, we walked all the way down to the ocean, where we were told a concierge would take care of our towels and beach chairs only to learn we had to check them out at the front desk. It was approximately 1/4 mile from the front desk to the ocean, so we had to walk all the way back and haul our own beach chairs to go to the beach. Just really poor service for the money paid... could have the same service for a lot less money at the Hampton or Marriott