因佛內斯山景旅舍(Hillview House Hostel Inverness)

It is a self check-in hostel, with 6 independent rooms and shared kitchen. We got room 4, which is a really nice room with 4 beds and a big bath tub. It is very suitable for a couple and family.

It was a nice hostel. Very neat with everything needed in a household. Keep it up.

Llegamos al hotel y no había nadie. Llamamos al hotel y no respondía nadie. Apareció una persona de limpieza que llamo al dueño y nos pudieron dar la habitacion. El hotel estaba algo dejado por el exterior y por dentro, las zonas comunes muy poco cuidadas. El baño no tenia gel/champu y se salía todo el agua de la ducha. No tiene lavadora o si la tiene estaba bajo llave, y la lavadora fué el motivo de coger ese hotel y no pudimos lavar la ropa. El hotel cerca de Inverness y el Lago Ness que ambas cosas se ven facilmente en el dia.

Cuando llegamos al alojamiento la ducha no funcionaba. Intentamos contactar con los propietarios sin éxito ya que no se encontraban a nuestra llegada. La dirección mail devolvía los correos ya que tienen la bandeja de entrada llena. Tras contactar con *******, los propietarios (más de 1h después del primer intento de contactar con ellos) comunican que ya es tarde (22h) y que al día siguiente ya mandarán a alguien. El check out es a las 10am, y a las 9:15 seguía sin aparecer nadie por allí. Desde ******* solo me dieron puntos en mi cuenta por un valor muy inferior al de la reserva. Por otra parte, la habitación que nos encontramos nada tiene que ver con las fotos. Solo una luz funcionando en la habitación (4 fundidas) y otra en el baño (3 fundidas). Sábanas y toallas de dudosa limpieza.

GOOD: Price; Location is in a leafy quiet road ; comfortable bed;Parking BAD:The non smoking room had a stench of smoke. View from window was a yard full of junk. Noisy building so heard every other occupants movements. COMMUNICATION:Received self check in details a day after we had checked out! Fortunately we were able to speak to the contact by phone who told us our room number. If you're looking for a cheap place to stay it's acceptable only if you don't care about high standard of accomodation and have earplugs ( which we did)

Ok so it’s a hostel ! But in this day and age i expect it to be cleaned between the different parties staying here ! It’s more than just the bedding needs changed and cleaned regularly ! Ok guests please keep the kitchen clean and tidy well it didn’t happen and the mould in the fridge and the general cleanliness of shared areas left a lot to be desired !! Sorry regardless of it being our responsibility when clearly it’s not being done staff should be ensuring health and safety is paramount especially given the current climate We cleaned up after ourselves but unless we went in with scrubbers, bleach and steam cleaners it would take days to clean up the mess that was the kitchen I was in a room two singles and a double and not enough room leftover to swing a cat never mind put all our gear bags etc we were literally on top of each other There’s no shared sitting room or anywhere other than the kitchen to relax, converse or do anything really ! The bathroom was ok apart from the bath panel Hanging off oh and the mould around the bath/shower but it was hot !

No sign of the host, but that’s fine. Good points; parking on site, room was clean. Bad points; uncomfortable old mattress, shower head was more like a hose, no soap at all not even a cheap dispenser (public toilets have free hand soap). No signage on gate or entrance.

The yard was a mess with trash and construction debris. I was afraid we were in the wrong place. I was afraid to go in. The room was ok but the heat had broken and was being fixed. There was no host on site and the contact person was not helpful. The room was freezing and it was after midnight when it warmed up. We asked for a space heater and we're not giving a return call until the next morning. Overall the place had many things that were not functioning well. I was surprised it had such a good rating on this site and bookings.com.

Good place to stay. Clean and tidy bedroom, bathroom and the shared kitchen. Easy walk into the town centre along the river. My only issue was the pillow was very uncomfortable