Really disappointed with this property, we were meant to be staying multi nights but left after the first night to another hotel. They didn’t have our reservation when we arrived, which was not handled well, and we were being asked to move rooms through our stay (bed were uncomfortable, pillows were lumpy and walls paper thin so very noisy) . When we informed them the next morning we were not staying, no one seemed particularly bothered that we hadn’t had a good experience. I don’t think customer service is their top priority and fell far short of our expectations.
翻譯