傑克遜市中心體育館智選假日套房飯店(Holiday Inn Express & Suites Jackson Downtown - Coliseum)

The front desk had friendly staff. We went to Jackson for a Volleyball tournament. They said every room was booked. We had a suite and checked in with 4 people but only had 2 towels in our room. I asked for more but they wouldn’t give them to us until we turned in our two dirty towels. Again, we had 4 people staying in a room and only given 2 towels at a time. Mind blown. Breakfast was decent, not too noisy, parking was fine and we felt safe so all in all it was an OK stay but just annoying that we had to share towels.

This property was very obviously unclean. There was hair on the pillows when we first checked in, cobwebs everywhere, white fluids in the shape of a crotch on the couch, cobwebs, broken outlets and fixtures, a mini fridge that was barely cool, and rust on the fixtures. Don’t stay here.

The sheets were dirty. Gum in carpet. No hot water when you shower. The room smelled musky and mildew.

******* defaulted to Dec 21, after I had set the date for Dec 14, didn’t notice wrong date until confirmation. Immediately tried to cancel, ******* said Holiday Inn had to confirm cancellation, but didn’t. I also asked at the Holiday Inn desk when I checked in on the 14th to cancel, they said I had to contac *******, which I did.

The breakfast was excellent. The staff member that helped me check-in was not very attentive. The room was not properly cleaned. I will not come back.

Arrived and room smelt of urine and dirty. Also had adjoining room which was not disclosed before booking. After complaint we moved to another room which was better but deserves a rating of 1 star. Way to expensive for what you get.

Really appreciated that there are charging ports for electric vehicles, we were able to charge will we stay d the night. Nice big sized bed and room, loved that the hotel complimentary shampoo/conditioner was dove and not some generic cheap brand. Only downside was that the carpets felt a little sticky.

The hotel staff was wonderfully kind to us as we were in town for a funeral. We are VERY grateful to them. The bathroom was not great - rusted in spots.