哈里遜貝斯特韋斯特飯店(Best Western Horizon Inn)

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Everything was amazing!

Room was fine clean enough. The TV did not work. The girl behind the desk could not do anything about it as she was by herself i’m pretty handy with TVs, but I’m sure it was the remote that did not work even after changing batteries. And rebooting the Cable box so spent a night in Medford with no TV.

Holes in bed spread Stains on lamp shades Missing light bulbs Lamps, TV, and refrigerator all unplugged Hair on bathroom floor Curtain missing hooks No WiFi instructions provided No luggage rack No chair Hanging rack located over couch, the only seating in the room No in-room TV guide or other documents Only 1/2 roll of toilet paper. Coffee makings, no coffee maker No tissue Credit card hold for prepaid room not returned within 5 days Staff attempted to removed me from room in mid-stay

We found the standard rooms going for $12/night and decided to book the mini suite for $40/night. While the front desk receptionist was kind and the location appears quaint, there were people sitting outside in the parking lot in lawn chairs drinking beer, neighbors were loud, and there was significant police activity in the area, including what appeared to be a criminal investigation at the creek just next to the property. The room was not normal Best Western material, but was about what I would expect for a cheap stay.

Beds are super uncomfortable, blankets super thin, ********** in parking lot. Just out dated and smells more like a cheap motel. Super nice front desk staff and they have a good breakfast with an automatic pancake machine!

The person at the front desk put us in a lesser room than was paid for. The photos did NOT represent the room at all. We booked a king suite and were assigned to a double queen standard room. We moved our bags up and down flights of stairs late at night with a 1 yr old in tow. They still only gave us a jr suite rather than regular as booked. Orbitz asked for photos to verify, then reception stopped answering the phone when orbitz tried to followup. Aweful staff. Not accomodating, false advertizing. Room was dingy, stale smelling, sub par. Could not let the baby walk around and touch anything. Carpet is beyond gross. By the time we got off the phone trying to sort everything it was so late we had no other options but to lysol everything and try to sleep. There is a black bear diner in the parking lot so that may be a benefit but i would avoid this place at all costs. Shady.