智選假日套房飯店傑克遜東北(Holiday Inn Express & Suites Jackson Northeast)

My brother inlaw wanted a hot tub and I wished for internet, not just wifi, but we’ve not had those anywhere we stayed😉. Brother in law up early and said breakfast was really good. Would stay here again.

This motel was our half-way point on our trip, so we’ve stayed here 2x. Both were great. We only spent the nite, no activity required for us. A clean bed and room were all we needed. My bed wasn’t quite as comfy this time, room 219, other than that would just be sure u have enough towels as we only had 1 each.

Good stay; however, the hotel was short on staff for housekeeping which caused the room not to be serviced daily. The staff otherwise were professional, accommodating when needed, greeted customers pleasantly and offered assistance if or as needed.

The first day we did not ask for room service. Day 2 we left the bed unmade so the linens could be changed. When we returned the bed had been made, no new linens, dirty coffee cups left in room half full and floors not cleaned. The bed was comfortable but we were told no biscuits at breakfast because management was cutting back. Glad it’s our last night.

Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!

Could not get the points for downloading the app. Secondly book second night and when I returned to my room 517 the bed was unmade bathroom not cleaned. Room so bad I was placed in room 520 without compensation or apology. I wasted the 269.00 in One dollars booking this room.

Clean quiet hotel. Beds were soft enough for me (I dont like a hard bed). The front desk lady was very friendly and gave us a bag with snacks. Very easy on and off for I-40. Overall great hotel for travelers!

Excellent location! My family stayed here for a baseball tournament that was held within walking distance. (Did we walk - no - but we could have.) We had an extra teammate with us, and utilized the pullout sofa. The hotel had ran out of blankets, but offered a duvet cover for the use of the pullout. The second night, a blanket was available. No other issues than that! Breakfast was good. The suite was spacious enough for 4 people to have their own area to relax in. Very nice staff and attentive to their guests!

This hotel is very popular with childrens sports teams. The very loud pool party went on until 10pm. Then they came inside to run the halls. Very annoying if you have to work the next day. One of the 2 towels in our room was dirty so we had to share. The next day instead of fresh linens, we received a letter under the door that they didn't have enough staff to clean rooms. Front desk had a lot of attitude. Would not recommend staying here! Accumulated dirt around the edges shows this property is long overdue for a renovation, or maybe it's the lack of cleaning staff.