I was given Disability Room instead of Traditional Room that I fully paid for the floor shower leads to the middle of the entire bathroom of course because it’s for people that actually need it sadly my family had to shower with our slippers on.I requested for a room change & it took them 6 hours to do.Terrible Staff they gave me a room key with someone still in it.Such a horrible experience , I can’t undo this experience.My room was not cleaned , requested extra pillows online but none was given to me , Laundry machine broken, Pool not was not what was pictured also out of service & no towel holders in the bathroom.
I’m very disappointed with my stay.
I wished I looked into other hotels.
Do not waste your money with this hotel.I wish I could say better things about my stay with my family here.
Choose your hotel wisely.
翻譯