橄欖樹精品飯店(Olive Tree Hotel)

Desde el crucero nos llevaron de escursion a Belén y Jerusalem coincidiendo con el almuerzo en este estupendo restaurante de este hotel, las mesas bien dispuestas y con un bufet surtido, variado bien presentado, lo que comimos estaba bueno, comimos a gusto, el sitio es muy bonito.

Piuttosto sporco. Se non richiesto, non rimettono i saponi nel bagno (shampoo, bagnoschiuma ecc) Siamo stati 5 giorni in gruppo e ci hanno cambiato 4 volte la locazione dei tavoli per colazione e cena. Stanze piuttosto piccole, soprattutto il bagno. In compenso il cibo era buono, ma la scortesia e la sporcizia degli ambienti comuni non si può comprendere!

Hygiene standards were unacceptable. I caught a member of staff emptying the water that people had left in their cups back into a pitcher and then serving it to other guests. When I reported this to management they did not seem suprised or concerned. I confronted the waiter and he simply said "it's only water." Other than that the staff were sometimes unhelpful and discourteous. There were a lot of nice things about the place, but the above mentioned issues ruined the whole thing for me.

I was very impressed with the staff. Their Buffet was plentiful. I did notice water stains on carpet and light plates in my room was loose. I traveled in January and oddly enough we had a snow storm and tempartures were low. Rooms were able to be regulated to your comfort. Common areas were cold. They were able to give heat lamps in Dining room made it a bit better. I also thought elevators could have been a bit cleaner. All and all I would stay again. The staff was great.

The hotel is very nice with a comfortable, well-equipped room and an excellent breakfast. Unfortunately, the staff at the front desk are in dire need of customer service training as i experienced some unprofessional and discourteous conduct. The location is in East Jerusalem and I don't think that it is convenient for walking to Ben Yehuda Street/Machane Yehuda or the old city. However, if you have a bus or a taxi, or you are comfortable with public transportation such as the train, it is fine.

El restaurante es bello, situado en el patio central del Hotel. El buffet es de calidad, con gran variedad de platos. Un lugar muy agradable para almorzar. Los camareros son amables y eficientes. Lo recomiendo.

L'hôtel est très beau, le personnel ignore les clients étrangers, passe a côté sans dire bonjour, ne souris pas, lorsque on pose il question ils ne prennent pas la peine de répondre, vous laisse vous débrouiller. Le petit-déjeuner est dégueulasses. Je regrette d'avoir séjourner dans cette hôtel, surtout vu le prix que j'ai payée. Il faut préciser, que cette hôtel est seulement pour les israéliens