The art and location are nice. Scratch the surface though, and this place completely ignores the details. On arrival we were offered a welcome drink and asked to fill out a form. We were not given details of breakfast, check out, layout of the hotel etc and were otherwise ignored. We were then told to get up and move to the rooms as our bags were being moved. No chance to finish our drinks. We were placed in room 8 which is a huge self-contained apar**ent. Our bags were placed in the bathroom. There are stains on the couch. The wifi did not work from evening until the next day. The pillows on the bed were as flat as pancakes and terribly uncomfortable- my husband and I are awoke at 4am unable to sleep. There is one enormous window with no curtain for privacy. It rained heavily overnight and by morning there was a flood outside our door. They offered to organise a transfer to the airport that cost more than what I paid in Switzerland. We made a reservation for dinner at 730pm and requested a window seat, which the person at reception confirmed and booked on the computer. When we arrived at 720pm we were informed the kitchen was going to close at 730 and were not given the window seat as it had been ‘booked’ for someone else. We saw no one else arrive. It was too dark to read the menus and the lights came on as we were about to finish our meal. All in all a weird and disappointing stay for the last night of our honeymoon. I would not stay here again, I think they are going for a trendy vibe that might suit a hostel or a backpackers type traveller.
翻譯