富蘭克林I-65號凱藝飯店(Quality Inn Franklin I-65)

Very friendly, good food, overall good place to stay with kids! They have an indoor swimming pool I took my grandkids swimming and they really enjoyed it!

The owner lives there. Their kids run all over. Are very rude and rowdy in the pool. There was never any hot water for showers. For 3 days we had cold showers.

The room was very clean as well as the bathroom. The bed was very comfortable and I had a good nights sleep. A couple things I'll note is the faucet handle and the toilet flush power. The faucet handle on the sink was very loose and needs tightening or replaced. The toilet has a hard time flushing down toilet paper. Its not very powerful or rather, its like a gentle flush.

The property was fine, the staff was excellent! Only minor complaint, the pool water was too cold for me, but my daughter had no problem( although she did say it was cols too)! Just don't book through *******. They must have some new policy that no longer allows you to cancel ANY reservation..well, I guess you can cancel but they won't give you any refund!!

The hotel was in disrepair. There was black mold in the bathroom, a blood stain on my pillow, and there was no hot water. I told the front desk person and she just said she would tell housekeeping. Which is not helpful at all. Is house keeping really responsible for mold remediation?

I only stayed here because other hotels were all booked up. This property just needs a complete renovation. Building is clearly old and dirty, room was noisy, intermittent hot water in the bathroom, microwave and hair dryer didn't work, back entry door (with key card lock) was left unlocked the entire time, so anyone can just come in (safety issue?). It was only about $80 for the night, but I would've paid double to stay at a cleaner/safer place if I had the choice.

We were very dissatisfied with this property. It as dark, dirty and dingy. The front desk clerk greeted us wearing a tank top with his hairy armpits hanging out and a wad of chewing tobacco in his mouth. In all our years of traveling, we have never encountered a hotel like this and we have stayed at Quality Inns in the past. After we had dinner, we came back to the hotel, grabbed our bags and went across the street to the Hampton Inn. This will most likely be the last time we ever stay at a Quality Inn and we certainly will not recommend it to anyone.

Paid cash, credit card was still billed, 3 different charges for more than double what our room cost. Talked to staff several times and they couldn’t get it right. Toilet in room didn’t flush so we had to change rooms after night one. When we came to check in there was no one at the front desk. Finally came and said they were “across the street at the gas station.” Chair in room was so dirty we didn’t even want to sit in it. Got a blanket and covered it up. I’ve never written a bad review before but felt this needed attention.

Back entrance did not lock. Anyone can walk into the building at anytime.