棕櫚灘花園萬豪飯店(Palm Beach Gardens Marriott)

Everything is good only the quilt is too thick and it's a bit hot to sleep at night . Not too fond of the breakfast

The service was amazing. Started off with Pam being attentive, and making sure I had a wheelchair accessible room. (That was previously ordered but wasn’t confirmed). She went out of her way to find an available room for us. We are extremely thankful. David was also a pleasure and extremely accommodating throughout the remainder of our stay. It was only for one evening, but he answered all of our questions, and assisted whenever we visited or passed by the front desk throughout the evening. We are thankful for the hospitality that was provided!

Check-in time was at 4 pm, and we arrived at 5pm, our room was not ready. Upon check-in, we were not advised that room service had to be requested. We found out on day 3 of our stay. The hotel had 2 "working" machines. Needless to say, this created chaos. In addition, the machines "don't belong to the hotel", so they can't give you money back when the machines take over $5.00 for a $2.50 load. I tried downloading the app for the machines to get help, and interesting enough, the company has no machines in the hotel according to the app. This feels like a scam. Many parents lost money during this stay at each of these machines. The hotel should refund customers. The hotel does not offer transportation to the airport, which is about 18 minutes away. The bus they have will only take you up to 3 miles away. The food in the hotel is ok. Breakfast is overpriced at about $25 per person. They do offer free coffee if you ask. The ice machine only works on the 6th floor. The hotel is very nice and the staff is nice also but improvements need to be made.

We ordered room service and the meal was excellent. The quality,quantity,presentation,temperature and value exceeded our expectations. The room was clean and confortable with a great working ac. The only maintanance issue was the ice machine on our floor 6 was not working.

It was outrageous! From the surly maids to the indifferent desk staff to the horrible pillow-top bed and beyond, it was like a four day stay in hell. When I had to deal with noisy athletes in the hall instead of the desk, it was me, a 70 year old disabled woman facing off with three large, young male football player types. You know who won? I did, because I just went out there and stood in the middle of them without a word. But should I have to do that? NO! You should have come up. As to the bed, I couldn't turn over unless I got up. I felt like beetle on its back with its legs in the air. It was as comfortable as drowning. The maids were so surly that, for the first time in my life, I didn't leave a tip. First I was told I wasn't on the list at all, then I had an full cleaning, and then they wouldn't come back until I asked the desk. Desk said they could only do trash and towels, or a full cleaning INCLUDING changing the beds. this is a false dichotomy. There are many options on this continuum, from nothing to everything. You couldn't do sweep, trash and towels? They couldn't leave toilet paper? First time they came, I had to stop them from changing the beds after ONE night! You let us keep the towels but not the bedding? This is wasteful, back-breaking labor. I ordered once from room service. I didn't like the dry, overcooked tasteless sandwich. After that I brought back Subway. I would rather have both slept and at Subway.. Edoardo got the only tip. Ask him why.

Amazing staff specially Ms. Pam and Ms. Renell at the front desk just Amazing service and beautiful smiles making you feel welcome and safe.

Definitely a nice place to stay. I think it could be nicer for the price but overall not terrible. Lots of wear and tear in the room and we had a mixup with our room and I felt the staff wasn’t the friendliest when I had to make changes.