西棕櫚灘萬豪飯店(West Palm Beach Marriott)

Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

Love the location, the place is clean and customer service super star employees ❤️

El Hotel bien, excelente ubicación, limpieza! Pero en la página ofrecen el Wifi de gratis y resulta que cuando llegas lo cobran! Ósea que es una publicidad engañosa

古いホテルですが、それぞれの設備は新しいものに変わっています。

In town for an event for my athlete. I wanted to get her good at their bistro, I was walked by multiple times by an oblivious employee who didn’t bother to recognize new customers. Sign says seat yourself. I also walked to the bar for attention, completely ignored like they overwhelmed with their meager bar. I knew it was time to leave as we would never get good. Called once we arrived to the room report our air was not cooling. The service agent gave suggestions to get it working again, saying they were very full today. I did make attempts. We left for a meal. Returned to air still not working. I called again and they verified I called prior and then said they would send someone up. I waited two hours and no one came. I was unable to leave my room because I was waiting. At this point I had lost my faith in them. I continued to play spurn with the air myself and got it to finally turn the fan on and cooling around 11:45. It’s florida, pretty disappointed with my stay. I mentioned it at checkout, and was given condolences by a friendly gentleman however no offer of credit or how to make my stay any better. Would not return for future athlete events in the area.

Quiet and convenient. No heat and refrigerator did not work. Rooms showed alot of wear and tare. Several attempts to fix but no results. I feel I did not get my $400. worth of stay.

I liked the service of the bistro. I didn’t like the lack of cleanliness, the very old gym equipment and absence of renovation of the bathrooms at least.

Room was falling apart! Construction paper on window-didn’t tell us!! Hook falling off in bathroom! Closets are ridiculously small!