智選假日套房飯店卡納巴(Holiday Inn Express & Suites Kanab)

Everything ok except all the face towels were very dirty.

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The staff was very friendly and kind ! Breakfast was delicious and the rooms were a bargain for the size !!! We enjoyed everything about the property. The only thing is that our bathroom smelled a bit musty, there was no toilet paper or shampoo/conditioner/bodywash in the dispensera. You could tell that it had been a while since the shower curtain had been changed. Just the bathroom needed attention and I'm sure that they would have sent someone to restock and refill but we were only there for one night. The dining area was well kept. The rooms were huge.

First morning they ran out of hot food for breakfast. We picked this hotel because the option of free hot breakfast. We ended up having to spend extra money for breakfast that wasn’t planned. When they did have breakfast that we ate, the chocolate milk was sour and served on expiration date. We planned for 5 people in the room. When I asked for five new towels , I was given an attitude and told the laundry was behind so they could only give me 4. The fan/vent in the bathroom was worthless and the room was very humid most the stay. Which also had mold on the ceiling. The flooring in the bathroom was not grouted properly and you could feel the stick on tiles come apart.

For being a Holiday Inn it wasn't what I'm use to from the name. Staff was very friendly. I rented a King suite for the night. There were stains on the wall by the dining table, a lose tile in the bathroom, the tub has seen better days, and the coffee machine had flecks of paint in it.

They didn’t have my reservation at the front desk. They could see it on ******* but not in their system. They were almost sold out for the night but they were able to find us a room. The parking was full, the pool was full, the breakfast was full. But the room was warm and the bed was comfy.

Great staff, nice newly renovated rooms. Indoor pool was incredibly freezing and hot tub was boiling hot. Breakfast was okay. Overall a nice stay!

The property is a lot more dated than you realize when looking online. The room was dingy and dirty. There was lotion in the hand soap bottle. The bathroom smelled mildew and there was mold on the ceiling. The mattresses were uncomfortable, and the pullout sofa mattress had springs jabbing through it and holes in it.