諾富特飯店-塞拉耶佛布裡斯托爾(Novotel Sarajevo Bristol)

Excelente hotel, com ótimo pequeno almoço e staff super prestável.

This hotel is situated 30-40 minutes walking distance from the city centre. It definitely shows its age: things start to fall apart here and there. The biggest problem was that air conditioning was not working in my room. Just couldn't turn it on at all since the on/off button was broken. The bed was comfy, water pressure was great, wifi speed good enough. Breakfast was okay. Staff is very friendly and pretty effecient.

Nice hotel and good option for business trip

Very nice hotel, all the staff was lovely, and especially the young girl in the spa in the evenings who was amazing and very helpful! The pool is nice and warm, breakfast had a lot of choice. Few cons: the carpet in the room was quite stained and there was also a massive spider hiding in the corner of the ceiling, and only one treadmill out of two working in the gym so we always had to wait to use it.

To be honest, the reason why I came back to this hotel is because I can accumulate Accor points. The bar serves no beer, no wine... I wonder why the hotel still has a bar, just to serve coffee, tea or juice. If you want to keep an European standard, this is unnaceptable! When I arrived, I asked for an iron to fix the shirts which were folded in my trolley, and it was denied. Business travellers often need this kind of service, therefore it is unaceptable to deny borrowing an iron to a business customer. Floor cleanliness in the room was bad, I wonder if it was vacuum cleaned at all.

We really enjoyed our stay here. Booked it as we didn’t want to be right in the city centre, but there is a very pleasant 20 minute walk into the city which we loved. Parking here is really easy, garage below the hotel for a good price. Only minor thing to note is the faint smell of smoke when walking through the corridor. Our room itself didn’t smell of smoke but parts of the hotel did. Something to be mindful of as a non-smoker! Enjoyed our stay though and would recommend staying here for Sarajevo

Lovely check in with friendly staff. Room was clean and comfortable with views over the river. Breakfast was good with eggs made to order but could be a bit busy with many people queuing for things and all going in different directions. A lovely but long riverside walk takes you into the city centre. It is convient for the train station. Good checkout with friendly staff who arranged taxi pick up.

Hôtel qui date un peu….trop Chambre calme, literie moyenne. La douche vous éclabousse et le robinet de la salle de bain aussi. Petit déjeuner médiocre: le jus d’orange est coupé avec de l’eau, viennoiserie surgelés Ce n’est pas du niveau des standard de Novotel. Je déconseille

Our stay 17--21, 2023, rooms 803&807 It was perfect from check in till check out, thanking all staff for their attention, polite attitudes and follow up. The room is very clean & taking care of all the hygiene requirements. Thanks to housekeepers & all breakfast restaurant team. Special thanks to Miss Nela in the front desk for early check in, arranging for a driver, and all what she did to make our stay very comfortable. Definitely we will recommend this hotel, and no hesitation to rate it 10 out of 10