I had booked using “Pay at hotel” option. When I checked in I offered to pay. The front desk person told me that I could pay at the time of departure. I went to my room and found mosquitoes. A day after my stay, the lady at the front desk called me to drop by the front desk. I asked why. She said just to say hello. I came to the front desk and introduced myself. The lady at the front desk said that I need to make the full payment now, not during checkout. I told her why did she have to lie to me to come down just to say hello. This hotel is managed by a bunch of people who lack ethics and professionalism. I would never go this hotel again.
翻譯