爵士飯店(Hotel Jazz - by Keflavik Airport - Reykjavik - Iceland)

It’s a great experience! When I check in, I found a paper on my name with key! Beautiful hotel! Quiet and very clean!

There is an issue with the staff, they don’t speak English very well when I checked in they informed me my reservation didn’t include breakfast however it clearly stated free continental breakfast and mentioned it’s an issue with *******. After reaching out to ******* they advised that breakfast was included when I walked down a female approached me to ask my room number and proceeded to say “you need to pay” despite showing her the conversation with ******* and the advertisement about their “hotel” they declined to allow us to have breakfast without paying and she didn’t understand English so she just kept saying ok extremely misleading information

The property was clean and room space was decent. However, the guy at the front desk told us we do not have breakfast included which was incorrect. According to the ******* website where I purchased the stay, it mentions that free breakfast is included. He kept insisting then when I showed him the information online, he just said "ok". I was a bit confused. I asked to speak with the supervisor and supposedly he's the supervisor. Please update your amenities for future customers, if this isn't the case.

This is a convenient hotel if you arrive late in Reykjavik or if you leaving early. The international Airport of Keyflavik is an hour away of Reykjavik, and the hotel is 10 minutes away from the airport. Pros: location close to the airport, easy parking, breakfast starts at 4 am Cons: no human presence (All is done through emails), no food available of you arriving late, no shuttle to the airport.

I would return to hotel jazz again and again and again! It was clean. It was convenient. It was warm. It had everything I could need or want. Located in Keflavík it’s super easy to get in and out of the airport, but it’s also in the much overlooked town of Keflavík, which is a fantastic fantastic town. I’ve been to Reykjavík several times and never spent much time in Keflavík. I’m glad I did on this trip! I found a delightful location that is a perfect host for my future visits!

The Jazz hotel is in the middle of a residencial neighborhood. It is primarily convenient due to its proximity to the airport. We found 1 dinner-time restaurant (the Library Restaurant) 5mns by foot from the hotel. During your stay at the Jazz hotel, you may not see the staff. They do not answer the phone or respond to email inquiries. Breakfast was "ok". Cleanlisness was "ok". It is a no-frills place but convenient compared to shuttling from Reykjavik to catch your flight.

The shower was dirty and sprayed water over the barrier onto the floor, toilet paper and my "dry" clothes. The outlet was falling out of the wall. The bed lamp socket was falling out of the stem of the lamp. The alarm went off briefly when we opened our door to exit our room. There was no one on site to report the problems to. Parking was good. Centrally located. Bed was comfortable. Would not stay here again.

Check in is super easy and the hotel is close to the airport. Rooms are spacious clean and comfortable. There are good choices for food within a couple of blocks and a 24hr convenience store across the street. What is bad is that the listing says a shuttle is available and there is NO SHUTTLE. You have to take a taxi both ways and to get to the airport you have to book ahead (hotel recommends a day in advance). Roundtrip taxi is $50 US - 70,000isk